Sitemapper Pro SEO Sitemap
Create SEO sitemaps for customers and search engines
Rating
4.3
feedback
101
chart
#1,750
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
3%
-
Less than a day
15%
-
Less than a month
45%
-
Less than a year
27%
-
More than a year
11%
Reviews Summary
The reviews for this Shopify App are mixed, with both positive and negative feedback. Positive aspects include the app providing a focused solution for specific Shopify blind spots, responsive support, quick bug fixes, easy installation, and helpful customer service. Users appreciate the app's ease of use, its effectiveness in improving SEO, and the proactive approach of the support team. However, negative feedback revolves around issues with support responsiveness, delays in bug fixes, and lack of communication. Some users experienced difficulties in getting timely responses to their queries and reported non-existent or slow support.
Highlights
Review RSS Feed
All reviews
Sept. 12, 2025
These are the kind of apps we look for - it provides a focused solution for a specific blind spot within the Shopify platform. Support was responsive and promptly helpful when a bug in the app was discovered.
July 7, 2025
Thank you for taking the time to leave a review. While we didn’t expect this feedback, we genuinely want to understand your concerns. Your input could help us improve the app to better meet your expectations. If there’s anything we can do to support your business, please don’t hesitate to let us know.
June 9, 2025
Wir haben bereits mehrfach den Support angeschrieben, weil wir einen riesen Fehler in der HTML Sitemap haben. Seit Tagen keine Antwort und keine Hilfe!!!!!!!!!!! Sollten wir endlich mal Hilfe bekommen, werden wir gerne die Bewertung erneut abgeben.!!!!!!!!!!!!!!!!!!!!!!!!!!! UPDATE: Nachdem wir gestern, die negative Rezension geschrieben haben, hat sich nun Heute doch endlich mal was getan, und der Fehler wurde behoben. Es ist schade, dass der Service erst nach der negativen Rezension erfolgt ist. Nun funktioniert aber erstmal alles Bestens, so dass wir für die APP ansich 5 Sterne geben würden, aber dennoch einen Stern abziehen, für den mangelnden Support, der leider erst reagiert hat, wenn wir die negative Rezension geschrieben haben.
Jan. 22, 2025
Support is non existing I will turn to other service
Using app
Over 6 years
Total reviews
1
Average rating
1.0
We sincerely apologize for the delay in responding to your inquiry. As we are currently observing the Lunar New Year holiday, our customer service operations have been temporarily impacted. We kindly ask you to check your email for our response, and we truly hope you will allow us the opportunity to serve you again. Thank you for your understanding, and we wish you a wonderful day! Best regards,
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