Sixads advertising automation for Shopify

Sixads advertising automation

Automate your Meta, Instagram and Google Shopping Ads

Developer

Rating

4.7

feedback

3,465

Reviews

chart

#12,344

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    8%
  • Less than a month
    48%
  • Less than a year
    41%
  • More than a year
    2%

Reviews Summary

The reviews for this Shopify App are overwhelmingly negative, with users expressing frustration over API errors, lack of support, and features not working as advertised. Many users reported issues with Facebook Marketing, Facebook Remarketing, and Facebook Upselling services not functioning correctly. The app's customer support was criticized for being unresponsive and slow to address concerns. Some users also mentioned being charged for services they did not use or were dissatisfied with. On the positive side, a few users praised the app for its ease of use and effectiveness in running Facebook and Instagram ads.

Highlights

API errors, lack of support, unresponsive customer service
Features not working as advertised, issues with Facebook Marketing
Charges for unused services, dissatisfaction with customer support
Ease of use, effectiveness in running Facebook and Instagram ads

Rating Breakdown

  • 5
    82% (2,843 ratings)
  • 4
    11% (386 ratings)
  • 3
    2% (86 ratings)
  • 2
    1% (23 ratings)
  • 1
    3% (117 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

March 4, 2025

I’m extremely disappointed with this service. I am unable to use it due to an API error that occurred immediately after setting up my account and campaign. I’ve sent multiple chat messages and emails to customer support but have yet to receive any response. The lack of communication and support is frustrating and unacceptable. I expected much better for a paid service.

Using app

6 months

Total reviews

6

Average rating

3.7

1 / 5 Share

June 29, 2024

Extremely disappointed. I paid for the Pro app and have had an API error since opening the account and setting up a campaign. I've sent multiple chat messages and emails first requesting support, then to cancel and refund my subscription. Zero response thus far.

Using app

5 days

Total reviews

2

Average rating

2.5

1 / 5 Share

June 19, 2024

Very Poor.

Store

Click

Using app

1 day

Total reviews

9

Average rating

4.4

1 / 5 Share

April 27, 2024

AVOID INSTALLATION. I opted for the $44 package, which includes three services: Facebook Marketing, Facebook Remarketing, and Facebook Upselling to Existing Customers. Unfortunately, only the Facebook Marketing feature functions correctly, while the other two consistently display errors. Despite multiple complaints and reassurances from the support team that the issue is being addressed, three days have passed without any update. Continuous attempts to reach them through their Chatbot and email have resulted in silence, with no responses received from either channel.

Using app

7 days

Total reviews

4

Average rating

3.5

1 / 5 Share

Oct. 12, 2023

They have 3 plans: Essentials at 30$ which provide Automated campaign creation, Facebook remarketing campaigns and Personalized ad visuals & texts. Pro plan at 45$ Which provides Everything in ESSENTIAL, plus Facebook reach + remarketing campaigns Powerful video ads and Support via email. THEY ARE NOT RUNING ANY VIDEOS (WHICH ARE VERY CRUCIAL IN AD SUCCESS SO YOU PAY 45$ FOR A LIE. There's email: "Hey! My apologies for the delay in reply. As of now video ads - is still a private beta feature - we cannot yet launch them via our system. The only way you could use video ads is to try launching them on your own. I sincerely apologize for this inconvenience. Do let me know if you need any assistance".

Using app

18 days

Total reviews

2

Average rating

3.0

All reviews

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