Google, Facebook & Insta Ads
Automated Facebook, Instagram and Google Ads + Expert Support
Rating
4.6
feedback
3,464
chart
#10,278
All reviews
Rating Breakdown
Review RSS Feed
June 29, 2024
Extremely disappointed. I paid for the Pro app and have had an API error since opening the account and setting up a campaign. I've sent multiple chat messages and emails first requesting support, then to cancel and refund my subscription. Zero response thus far.
April 27, 2024
AVOID INSTALLATION. I opted for the $44 package, which includes three services: Facebook Marketing, Facebook Remarketing, and Facebook Upselling to Existing Customers. Unfortunately, only the Facebook Marketing feature functions correctly, while the other two consistently display errors. Despite multiple complaints and reassurances from the support team that the issue is being addressed, three days have passed without any update. Continuous attempts to reach them through their Chatbot and email have resulted in silence, with no responses received from either channel.
Oct. 12, 2023
They have 3 plans: Essentials at 30$ which provide Automated campaign creation, Facebook remarketing campaigns and Personalized ad visuals & texts. Pro plan at 45$ Which provides Everything in ESSENTIAL, plus Facebook reach + remarketing campaigns Powerful video ads and Support via email. THEY ARE NOT RUNING ANY VIDEOS (WHICH ARE VERY CRUCIAL IN AD SUCCESS SO YOU PAY 45$ FOR A LIE. There's email: "Hey! My apologies for the delay in reply. As of now video ads - is still a private beta feature - we cannot yet launch them via our system. The only way you could use video ads is to try launching them on your own. I sincerely apologize for this inconvenience. Do let me know if you need any assistance".
Oct. 2, 2023
Downloaded the app, set everything up. No ads would run. I emailed customer support for assistance and they told me that everything was set correctly and that they would not assist me further. A total waste of time and money.
Sept. 18, 2023
Feb. 13, 2024
**************** GOOGLE ADS DOESN'T WORK!!!************************** They have a problem. For sure. I should have read the review prior to paying 89 euro a month. Support is gone most of the time and when they are online they don't answer. I have been waiting for them to fix this problem for over 3 months. Paid and waited for NOTHING. I will report them to Shopify and I am warning you: don't buy this app! UPDATE: This app polluted my Google Merchant Center with items uploaded by the Shopify API interface. Created a mess and destroyed my account with items in error. DO NOT INSTALL THIS APP. THIS IS HOW GOOGLE ADS DOESN'T WORK. 4 MONTHS WAIT PAYING FOR NOTHING! (<_InactiveRpcError of RPC that terminated with: status = StatusCode.INVALID_ARGUMENT details = "Request contains an invalid argument." debug_error_string = "UNKNOWN:Error received from peer ipv4:142.250.191.138:443 {grpc_message:"Request contains an invalid argument.", grpc_status:3, created_time:"2023-07-09T18:36:00.734767141+00:00"}" >, <_InactiveRpcError of RPC that terminated with: status = StatusCode.INVALID_ARGUMENT details = "Request contains an invalid argument." debug_error_string = "UNKNOWN:Error received from peer ipv4:142.250.191.138:443 {grpc_message:"Request contains an invalid argument.", grpc_status:3, created_time:"2023-07-09T18:36:00.734767141+00:00"}" >, errors { error_code { operation_access_denied_error: CREATE_OPERATION_NOT_PERMITTED } message: "Unauthorized CREATE operation in invoking a service\'s mutate method." location { field_path_elements { field_name: "mutate_operations" index: 1 } field_path_elements { field_name: "campaign_operation" } } } errors { error_code { mutate_error: RESOURCE_NOT_FOUND } message: "Resource was not found." trigger { int64_value: -1 } location { field_path_elements { field_name: "mutate_operations" index: 2 } field_path_elements { field_name: "ad_group_operation" } field_path_elements { field_name: "create" } field_path_elements { field_name: "campaign" } } } errors { error_code { mutate_error: RESOURCE_NOT_FOUND } message: "Resource was not found." trigger { int64_value: -3 } location { field_path_elements { field_name: "mutate_operations" index: 3 } field_path_elements { field_name: "ad_group_ad_operation" } field_path_elements { field_name: "create" } field_path_elements { field_name: "ad_group" } } } errors { error_code { mutate_error: RESOURCE_NOT_FOUND } message: "Resource was not found." trigger { int64_value: -3 } location { field_path_elements { field_name: "mutate_operations" index: 4 } field_path_elements { field_name: "ad_group_criterion_operation" } field_path_elements { field_name: "create" } field_path_elements { field_name: "ad_group" } } } request_id: "yqNNGivgMBdU3EgOahBGFg" , 'yqNNGivgMBdU3EgOahBGFg') ************************************************************************
March 20, 2023
BUYER BEAWERE THIS COMPANY IS A SCAM AND FILLED WITH SCAM ARTISTS. THEY CHARGED ME $89 DOLLAR AND I COULD'T EVEN GET MY CAMPAIGN GOING WHEN I TRIED TO REACHED THEM THEY ARE ALWAYS OFFLINE. IT IS IMPOSSIBLE TO REACH THEM DONT MAKE THE SAME MISTAKE I DID LOOK AT THEIR REWIEVS WHICH I BELIVE THEY ARE ALSO FAKE
March 7, 2023
Google ads didnt work ... claiming a tech error (bug) Terrible, useless and delayed support ... wasted loads of cash on learning phase ads
Using app
4 months
Total reviews
2
Average rating
2.5
March 1, 2022
First, they will get your money for subscription caz i thought this app might be worth it, Whoever read this review, please save your money and run the ads by your seld, this app does not work, customer support is insanely slow and with no result ( like after long time will reply to you and tell you, team, is investigating this matter ). Again 29 dollars have been paid and gone for caz i was stupid enough to download your app....
Jan. 9, 2022
I have sent an urgent message with charges about my ads telling them I want them to stop and I am not able to stop them on their platform I took a screen shot after refreshing it to see if I could turn off Ad for Reaching Prospective Customers but it did not work and so I sent this immediately. The cost was $15... and now it is $26.13 and I refuse to pay tat extra amount. No one has responded as of yet from 5 hours ago. I always have to wait almost 24-48hrs for a response and it is usually very vague.
Hello! Sorry to have let you down. However, I see that all of your campaigns successfully paused. But please bear in mind that Facebook works in a way that even though the campaigns are actually paused, data keeps on coming with a delay i.e. the data you see know might look differently in a few hours. Regards, Romas Juskevicius CEO and founder
Dec. 20, 2021
If you know zero about social media ads it may look reasonable, but normally it's waste of money. They do not optimize post, story etc sizes and using horrible ad content. You can create same quality ads in 5 mins, they don't deserve its price. I used 2 days and charged by them over $40, stay away...
Hey! Thanks for your feedback. However it isin't really accurate. Our campaigns are optimized for conversions and creatives come directly from your product catalogs. And yes indeed we do not do post boosting as simply this isn't effective format. Regards, Romas Juskevicius CEO and founder
Nov. 17, 2021
I used this app but unfortunately, it's not what it promises my 12 years old Facebook Account was disabled as soon as I installed and created the campaign. support is not replying I contacted Facebook and they confirmed that using https://sixads.net/ for creating ads violated their term of use and policy violation. Ad Account Disabled for Policy Violation.. stay away from this I am also reporting this to Shopify.
Hi, sorry to hear your account got restricted. However, it is important to note, that our app does not have any impact on Facebook's decisions to block accounts, what mainly matters here is your store quality and credibility. In your particular case I can see multiple issues with your store that could have led to Facebook to block your ad account: 1. It's a dropshipping store 2. aggregated product reviews that 3. you are promoting non existing discounts with count down timers 4. no company address or phone number 5. broken links Thus my friendly suggestion is to fix these and other issues as regardless what app you are going to use your account will certainly get restricted both on Facebook as well as Google. Regards, Romas Juskevicius CEO and founder of Sixads
Sept. 29, 2021
Hi I installed and uninstalled ur app and was charged $34 even though it was not used kindly refund this money and stop any further charge to this account. I did not find ur app helpful at all
Hey! Sorry to haven't met your needs. The refund was immediately issued. At the same time I would like to point out that you voluntarily chose to subscribe to our paid plan and decided not to use the app. All the best! Romas CEO and founder at sixads
Aug. 22, 2021
Worst customer support ever, they emailed me with an offer of 45% off on all plans so I added this app to my store but the discount was not applied, I emailed them asking for the discount and they answered me that discount only applies to yearly plans (nothing was mentioned in their email about yearly plans). I tried creating 2 campaigns using the app but without any results so don't expect a lot from this app you can create campaigns yourself better than what they provide.
Hello! My sincere apologies for underdelivering on our promise. We work hard to meet the needs of every client yet sometimes in rare occasions things don't work in a way they should. Regards, Romas Juskevicius CEO and founder at sixads
Aug. 4, 2021
Hello, I was looking forward on using this app, as it promised easy to use interface. However I'm not able to log in and the customer service isn't responding on my issue since 5 days. If you (Stuff) read your reviews more often, then please reply to me with a solution. I already paid for the service but can't use it. Thank you (will change rating once I can use the app)
July 30, 2021
Please Don't make fool people. I think these people are a cheater I have to subscribe his plan 34.99$ these are tag-powerful video ads campaign but after subscribing no options show video ads.
Hello! First of all my apologies for not meeting your needs. Yet it seems we have some misunderstanding here ;) Our business is about helping out merchants like you, not cheating. Video ad generator is a new feature at sixads and it is free (at least for now) it is not necessary for you to subscribe to our paid plans to try it out. Hope this helps and we'll quickly resolve this issue. Regards, Romas Juskevicius CEO and founder at sixads
July 11, 2021
until i no what happen i will rate you one i don,t want bullshit a lot off companies like you give out bullshit if i add this app how much do i need to spend to get return 10 to 25 sale a day to make money reply back to brylon33'gmail.com one company said i neef to spend $1600
June 14, 2021
que absurdo, me cobraram 179.88$ dolares, que absurdo. fiz o cancelamento, nao usei o aplicativo, desinstalei e gostaria de saber a maneira na qual eu consigo meu reembolso. muito obrigado.
Hey! You were charged since you made a purchase. As in any retail store - you may ask for a refund in case you didn't use the service and it will always be issued ;) Best Regards, Romas Juskevicius CEO and founder at sixads
June 12, 2021
So I tried to cancel I don't want this app I only installed it to get more info since when I asked on the FB post I was told to install the app to get more info well now I see a reoccurring charge for next month even after I uninstalled it so I reinstalled to see if there was an option to cancel with in the app I didn't see one I tried to reach out to support an NOTHING Back I want this off my monthly Billing I DO NOT WANT THIS APP!!!!