Google, Facebook & Insta Ads
Automated Facebook, Instagram and Google Ads + Expert Support
Rating
4.6
feedback
3,464
chart
#12,780
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
7%
-
Less than a month
44%
-
Less than a year
44%
-
More than a year
3%
Reviews Summary
The reviews for this Shopify app are overwhelmingly negative, with users expressing frustration over various issues. Common themes include poor customer support, malfunctioning features such as Facebook remarketing and video ads, unexpected charges, and difficulties in canceling subscriptions. Users reported problems with Google Ads not working, lack of response from support teams, and dissatisfaction with the app's performance. On the positive side, a few users mentioned helpful customer service experiences and successful ad campaigns. However, the majority of reviews highlight significant shortcomings and disappointments with the app's functionality and support services.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
June 29, 2024
Extremely disappointed. I paid for the Pro app and have had an API error since opening the account and setting up a campaign. I've sent multiple chat messages and emails first requesting support, then to cancel and refund my subscription. Zero response thus far.
April 27, 2024
AVOID INSTALLATION. I opted for the $44 package, which includes three services: Facebook Marketing, Facebook Remarketing, and Facebook Upselling to Existing Customers. Unfortunately, only the Facebook Marketing feature functions correctly, while the other two consistently display errors. Despite multiple complaints and reassurances from the support team that the issue is being addressed, three days have passed without any update. Continuous attempts to reach them through their Chatbot and email have resulted in silence, with no responses received from either channel.
Oct. 12, 2023
They have 3 plans: Essentials at 30$ which provide Automated campaign creation, Facebook remarketing campaigns and Personalized ad visuals & texts. Pro plan at 45$ Which provides Everything in ESSENTIAL, plus Facebook reach + remarketing campaigns Powerful video ads and Support via email. THEY ARE NOT RUNING ANY VIDEOS (WHICH ARE VERY CRUCIAL IN AD SUCCESS SO YOU PAY 45$ FOR A LIE. There's email: "Hey! My apologies for the delay in reply. As of now video ads - is still a private beta feature - we cannot yet launch them via our system. The only way you could use video ads is to try launching them on your own. I sincerely apologize for this inconvenience. Do let me know if you need any assistance".
Oct. 2, 2023
Downloaded the app, set everything up. No ads would run. I emailed customer support for assistance and they told me that everything was set correctly and that they would not assist me further. A total waste of time and money.
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