Google, Facebook & Insta Ads for Shopify

Google, Facebook & Insta Ads

Automated Facebook, Instagram and Google Ads + Expert Support

Developer

Rating

4.6

feedback

3,461

Reviews

chart

#5,636

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    7%
  • Less than a month
    44%
  • Less than a year
    44%
  • More than a year
    3%

Reviews Summary

The reviews for this Shopify App are predominantly negative, with users expressing frustration over the app's functionality and customer support. Common themes include issues with running ads, lack of video ad capabilities despite promises, unresponsive customer support, and difficulties in getting refunds for unused services. Users have reported feeling scammed and misled by the app's features and pricing. On the positive side, a few users have mentioned helpful customer service experiences and successful ad campaigns.

Highlights

Issues with running ads and lack of promised features
Unresponsive customer support and difficulties in getting refunds
Feeling scammed and misled by app's features and pricing
Helpful customer service experiences
Successful ad campaigns

Rating Breakdown

  • 5
    82% (2,849 ratings)
  • 4
    11% (390 ratings)
  • 3
    2% (86 ratings)
  • 2
    1% (23 ratings)
  • 1
    3% (113 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Oct. 12, 2023

They have 3 plans: Essentials at 30$ which provide Automated campaign creation, Facebook remarketing campaigns and Personalized ad visuals & texts. Pro plan at 45$ Which provides Everything in ESSENTIAL, plus Facebook reach + remarketing campaigns Powerful video ads and Support via email. THEY ARE NOT RUNING ANY VIDEOS (WHICH ARE VERY CRUCIAL IN AD SUCCESS SO YOU PAY 45$ FOR A LIE. There's email: "Hey! My apologies for the delay in reply. As of now video ads - is still a private beta feature - we cannot yet launch them via our system. The only way you could use video ads is to try launching them on your own. I sincerely apologize for this inconvenience. Do let me know if you need any assistance".

Using app

24 days

Total reviews

2

Average rating

3.0

1 / 5 Share

Oct. 2, 2023

Downloaded the app, set everything up. No ads would run. I emailed customer support for assistance and they told me that everything was set correctly and that they would not assist me further. A total waste of time and money.

Using app

12 days

Total reviews

3

Average rating

2.3

1 / 5 Share

Sept. 18, 2023

Using app

2 days

Total reviews

1

Average rating

1.0

1 / 5 Share

Feb. 13, 2024

**************** GOOGLE ADS DOESN'T WORK!!!************************** They have a problem. For sure. I should have read the review prior to paying 89 euro a month. Support is gone most of the time and when they are online they don't answer. I have been waiting for them to fix this problem for over 3 months. Paid and waited for NOTHING. I will report them to Shopify and I am warning you: don't buy this app! UPDATE: This app polluted my Google Merchant Center with items uploaded by the Shopify API interface. Created a mess and destroyed my account with items in error. DO NOT INSTALL THIS APP. THIS IS HOW GOOGLE ADS DOESN'T WORK. 4 MONTHS WAIT PAYING FOR NOTHING! (<_InactiveRpcError of RPC that terminated with: status = StatusCode.INVALID_ARGUMENT details = "Request contains an invalid argument." debug_error_string = "UNKNOWN:Error received from peer ipv4:142.250.191.138:443 {grpc_message:"Request contains an invalid argument.", grpc_status:3, created_time:"2023-07-09T18:36:00.734767141+00:00"}" >, <_InactiveRpcError of RPC that terminated with: status = StatusCode.INVALID_ARGUMENT details = "Request contains an invalid argument." debug_error_string = "UNKNOWN:Error received from peer ipv4:142.250.191.138:443 {grpc_message:"Request contains an invalid argument.", grpc_status:3, created_time:"2023-07-09T18:36:00.734767141+00:00"}" >, errors { error_code { operation_access_denied_error: CREATE_OPERATION_NOT_PERMITTED } message: "Unauthorized CREATE operation in invoking a service\'s mutate method." location { field_path_elements { field_name: "mutate_operations" index: 1 } field_path_elements { field_name: "campaign_operation" } } } errors { error_code { mutate_error: RESOURCE_NOT_FOUND } message: "Resource was not found." trigger { int64_value: -1 } location { field_path_elements { field_name: "mutate_operations" index: 2 } field_path_elements { field_name: "ad_group_operation" } field_path_elements { field_name: "create" } field_path_elements { field_name: "campaign" } } } errors { error_code { mutate_error: RESOURCE_NOT_FOUND } message: "Resource was not found." trigger { int64_value: -3 } location { field_path_elements { field_name: "mutate_operations" index: 3 } field_path_elements { field_name: "ad_group_ad_operation" } field_path_elements { field_name: "create" } field_path_elements { field_name: "ad_group" } } } errors { error_code { mutate_error: RESOURCE_NOT_FOUND } message: "Resource was not found." trigger { int64_value: -3 } location { field_path_elements { field_name: "mutate_operations" index: 4 } field_path_elements { field_name: "ad_group_criterion_operation" } field_path_elements { field_name: "create" } field_path_elements { field_name: "ad_group" } } } request_id: "yqNNGivgMBdU3EgOahBGFg" , 'yqNNGivgMBdU3EgOahBGFg') ************************************************************************

Using app

4 months

Total reviews

20

Average rating

4.2

1 / 5 Share

March 20, 2023

BUYER BEAWERE THIS COMPANY IS A SCAM AND FILLED WITH SCAM ARTISTS. THEY CHARGED ME $89 DOLLAR AND I COULD'T EVEN GET MY CAMPAIGN GOING WHEN I TRIED TO REACHED THEM THEY ARE ALWAYS OFFLINE. IT IS IMPOSSIBLE TO REACH THEM DONT MAKE THE SAME MISTAKE I DID LOOK AT THEIR REWIEVS WHICH I BELIVE THEY ARE ALSO FAKE

Using app

3 days

Total reviews

2

Average rating

3.0

All reviews

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