Lealpaw.com review for Google, Facebook & Insta Ads

Aug. 12, 2019

UPDATE: I was contacted by Romas. He was able to look into my history and explained me how the payment works. He offered ways to offer me a refunds which was nice. If you ever find a problem with payments, please contact them and dont wait until being charged like I did since they have no total control over shopify payments. Good Customer service is what makes a company raise and be successful, and sixads is doing it right. PLEASE DO NOT USE THIS APP. READ THE ENTIRE REVIEW. A month ago I found this app. I though It was a nice idea: you show ads from others stores and other stores show your products. When I installed, I decided to go for the paid service. However when I was playing with the app I noticed they do not offer a subscription cancellation. If you wish to do so, you must contact them, and some times you have to wait hours for an answer. I requested a cancellation, and I did not want to be charged those 30$ since I would not be using the service. Here is the conversation: https://gyazo.com/eaa9dfd343d49002431bc52266e54fc8 After that, I noticed they did not cancel the upcoming bill, so I contacted them again: https://gyazo.com/b27824878e44d9309ebf143ebb82c7ec They said It was impossible to charge me after I installed the app. Yesterday I woke up and I checked my bank account. I was charged. Now I am here waiting for an answer. I have been waiting for more than 1h and no one is available. https://gyazo.com/c59b03c01cd1f8955edf1675af763888 Be aware of these kind of practices. Probably if they see my review, they will say I am sorry and try to make it right. However these people are not as friendly as you may think. Good luck!