b°n Science review for Google, Facebook & Insta Ads

Nov. 29, 2019

Here's what I can say after having this app on my store for ~72 hours, speaking with their customer service, and getting absolutely nowhere: RUN. DO NOT DOWNLOAD THIS APP ON YOUR STORE. Sixads has used my store to spam vistors to my site for three days now, running nearly 200 ads. With the advertised 1:1 ratio, one would expect I would have approximately the same number of impressions on MY ads through the app (aka my ads would show an equal # of times in other stores). WRONG. My ads have been shown a total of 5 times in 3 days. 24 hours in I thought this must be an error, so I contacted customer service. At that point, my ads had only been shown once. They confirmed with me I had 125 credits at that time and would look into it. The response I eventually got was "it seems like it will likely improve over time, if you BUY then maybe your ads will show more"– Excuse me? They wanted me to BUY ads when they couldn't even deliver the ones I was owed in the exchange at a rate higher than 0.8% per day. A 125:1 ratio was NOT what was advertised. Frankly, I can't even communicate my level of disappointment with this app. I had so much hope for it given the high reviews but I feel like I have been completely taken advantage of. My biggest piece of advice: Maintain your store's integrity, avoid this app at all costs.