Rating

5.0

feedback

240

Reviews

chart

#606

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    0%
  • Less than a month
    21%
  • Less than a year
    68%
  • More than a year
    9%

Reviews Summary

The reviews for the Skio Shopify App are overwhelmingly positive, highlighting the exceptional customer service provided by the account managers and support team. Users praise the platform for its flexibility, reliability, and seamless subscription management experience for both customers and merchants. Skio is commended for its robust features, including loyalty programs, bulk operations, and clean analytics, which have led to improved retention rates and customer engagement. The account managers, such as Elliot, Sandro, and D'Tanga, are specifically mentioned for their proactive support, strategic guidance, and deep understanding of subscription growth. Users also appreciate the smooth migration process from other subscription apps to Skio, emphasizing the ease of setup and the helpfulness of the team throughout the transition. Overall, Skio is highly recommended for businesses serious about subscriptions and looking for a supportive and feature-rich platform.

Highlights

Exceptional customer service and support
Flexible and reliable platform with robust features
Smooth migration process and seamless subscription management experience
Proactive account managers with deep understanding of subscription growth
Highly recommended for businesses serious about subscriptions

Rating Breakdown

  • 5
    98% (234 ratings)
  • 4
    2% (5 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (1 ratings)

Reviews with Text

  • 100% (239)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 22, 2026

Skio has surpassed my expectations! The platform itself, Shopify integration + migration, and product capabilities have been perfect for our growing business. Beyond just being a great product- the level of customer support has been exceptional. Our success manager, D'Tanga, is extremely responsive and helpful (we have direct access via Slack, which is super convenient!), and always available to assist with special edge cases and provide thoughtful recommendations to improve our subscription program. Would absolutely recommend- by far the best subscription platform I've used!

Using app

4 months

Total reviews

7

Average rating

5.0

5 / 5 Share

April 21, 2026

Skio has been a great partner in helping us create a program that works best for us. I have been impressed with their level of service and attention to detail. Our success manager Sandro is top tier, the features are improving, and overall Skio gives us the flexibility we need. Thank you Skio, and thank you Sandro (shout out to Kobi as well) for being so attentive, helpful, and solutions oriented.

Store

Dose

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 20, 2026

5 STARS ALL AROUND From Recharge -> Stay.AI -> to SKIO! and never leaving :) Switching to Skio has been one of the best decisions we've made for our subscription program. The platform itself is powerful, intuitive, and built with DTC brands in mind — everything from passwordless login to the customer portal to the reporting just works the way you'd want it to. Churn tools, swap flexibility, and the ability to actually understand subscriber behavior have made a real difference in how we operate. But honestly, what takes the experience from great to exceptional is our rep, D'Tanga. I genuinely could not do this without him. He's responsive, strategic, and treats our business like it's his own. Whether I'm troubleshooting something mid-launch, brainstorming retention strategy, or trying to push the platform further than I know how, D'Tanga shows up every single time with solutions, ideas, and a level of care you rarely find with SaaS partners. He's become an extension of our team, and the fact that Skio pairs best-in-class tech with a human like D'Tanga is why I recommend them to every brand that asks. If you're evaluating subscription platforms, stop evaluating. Skio is the answer, they rock!

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

April 16, 2026

We've been on Skio for a while now, but working with Gabrielle Yang has taken our subscription program to a completely different level. She didn't just show up as a support contact, she came in as a true partner. She proactively dug into our data, surfaced insights, and came to every conversation loaded with ideas that were actually relevant to where we are as a brand. You can tell she genuinely cares about our growth. That kind of rep is rare. If you're on Skio and you have the chance to work with Gabby, consider yourself lucky. She's the real deal.

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 11, 2026

Skio is hands down the best subscription tool out there. I spent a lot of time researching different options, and since starting with Skio, we’ve been consistently satisfied. The platform is super intuitive and the UX is great. Also, the level of support is honestly outstanding. Their whole team is incredibly responsive, and they’re constantly rolling out thoughtful feature updates that make a real difference (most of the times from customer painpoints, since they love taking in feedback). A special shoutout to Elliot, who has been an amazing account manager: always proactive, helpful, and genuinely invested in our success. If you’re looking for a reliable and high performing subscription solution, I can’t recommend Skio enough.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

All reviews

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