SKUGen for Shopify
Developer
View on App Store

Rating

4.4

feedback

55

Reviews

chart

#23

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    11%
  • Less than a month
    38%
  • Less than a year
    31%
  • More than a year
    16%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, highlighting the exceptional customer service provided by the team. Users appreciate the quick responses, prompt help, and willingness of the support team to go above and beyond to meet their needs. The app is praised for its ease of use, affordability, and stability. Many users mention that the app has become essential for their operations, especially in SKU generation and label printing. However, there are a few negative reviews that mention issues with billing, lack of transparency, and some functionality concerns. Despite these, the majority of reviews emphasize the app's effectiveness and the excellent support received.

Highlights

Exceptional customer service and quick responses
Ease of use and stability
Essential for operations and SKU generation
Billing and transparency concerns
Some functionality issues and negative experiences

Rating Breakdown

  • 5
    78% (43 ratings)
  • 4
    2% (1 ratings)
  • 3
    2% (1 ratings)
  • 2
    7% (4 ratings)
  • 1
    11% (6 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

June 9, 2025

I have been a SKU Gen customer for a few years, and I can confidently say their app is excellent, and their customer service is truly exceptional. It is incredibly refreshing to find a company that genuinely values its customers beyond the sale. Recently, I needed a specific feature added to streamline my SKU process, and the team not only obliged but also provided immediate help. Big thanks to the SKU Gen Team for supporting us!

Using app

--

Total reviews

7

Average rating

5.0

Developer Reply

Thank you very much for your review

5 / 5 Share

May 10, 2025

The best app and the most amazing customer service. I needed to adjust my labels and they 100% above and beyond. They adjusted and customized my labels for my shopify. Cannot say enough good things about this app! Easy to use, affordable and great service!

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you very much for your review

5 / 5 Share

May 3, 2025

prompt help, no problems at all.

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you very much!

5 / 5 Share

March 18, 2025

We needed a way to print labels based on a Stocky-generated CSV based on ordered quantity, instead of received. SkuGen promptly replied to my emails and after a few clarifications, they offered to add this feature. Within three days it was ready and tested. It worked! Excellent customer service.

Using app

About 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for your review

1 / 5 Share

Feb. 21, 2025

It will *override* your existing SKUs with *random starting number* even if you 1. selected only generate for items without SKU and 2. choose a starting number yourself. A nightmare to for any store owner.

Using app

About 1 year

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for your feedback. Our app does not generate SKUs randomly—every SKU follows the format and starting number chosen by the user. Additionally, the option to generate SKUs only for items without one works as expected. If you experienced anything different, we’d love to help clarify—please reach out to our support team so we can assist you!

All reviews

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