Extensiv Order Management
Ecommerce Inventory & Order Management for Brands and Sellers
Rating
3.7
feedback
79
chart
#7,493
All reviews
Rating Breakdown
April 20, 2017
Powerful software that helps us manage our re-order points, inventory levels and multiple channels in a single pane of glass. Highly recommend their service which has been proactive and responsive as we got on-boarded and expanded into multiple warehouses.
April 10, 2017
As a jewelry company, we need to take special care of inventory tracking and management. We have plenty of moving pieces, some no larger than a pair of earrings, that must be accounted for at all times. Skubana helps us ensure we always know where our inventory is, which pieces sell the best across multiple channels, and when it's time to reorder so that we never run out of stock. The customer support at Skubana is fantastic. Our account manager is super helpful and quick to respond when we need her. One feature we can’t wait for is the listing tool to centralize our catalog management but it is currently being worked on by the Skubana team.
March 6, 2017
Smart, Simple and Affordable. The perfect "AI" for Orders, Inventory and Analytics. As a lean, frugal, and fast growing startup that sells products direct to consumer via multiple online channels, we needed a platform to manage complex orders, control inventory from different vendors, and provide useful analytics to help us focus on what matters to us: grow our business. Skubana does that. It's smart, simple and affordable. It's the "AI" for Orders, Inventory and Analytics. And the onboarding and support team is responsive, knowledgeable, and customer oriented. If you are looking for a comprehensive, still affordable platform, I strongly recommended you consider Skubana.
March 2, 2017
Great customer support, application and the one stop shop for all e-commerce. It runs fluently with the multi channel functions it is the best program on the market. Tried 6 different applications leading to this one because they would be missing a features that were not integrated. This has everything integrated inventory/shipping/Analytics/POs/Multi User log ins. Best program on the market that is always improving.
Dec. 20, 2016
We have been using Skubana for about a year now and it has really fixed our inventory issues. The best part - the staff. Emily walked through onboarding with us every step of the way and is still available to jump on a call or respond to us with questions. We have about 30,000 SKU's with inventory in our own warehouse and amazon.com - so we needed a software that worked well with both. We tried 5 different programs before Skubana, so we did our homework. We also used different shipping programs before, but Skubana eliminates those and really works well as an all-in-one solution. So, bottom line is If you are looking for an all in one solution to keeping track of inventory on all your platforms, issuing PO's, shipping, don't look any further. Skubana is the the best.
Oct. 17, 2016
After trying out many other well regarded solutions (Stitch Labs etc) we finally found our way to Skubana. It was recommended to us by several other high volume ($1M+) eComm shops, and so with a bit of trepidation we gave them a try. Best. Decision. Ever. We were on-boarded in a week, and fine tuned within our first month. We even were able to ditch our other shipping tool, ShipStation. The support team there has been top notch, and very responsive. Great work guys. You've earned our loyalty.
Oct. 5, 2016
We have tried over 12 different platforms for order management software and by far Skubana has exceed our expectations and met 100% of our needs Their shipping component is area where we were a little skeptical however with the proper training we have mastered it. By far, the launch process was the smoothest, and most knowledgable I have experienced since I have been selling online since 1998. I think NASA should look to Skubana for their next Rocket Ship launch.
July 29, 2016
Skubana was brought on board to gain complete control over our inventory. Not only do we deal with 3 warehouses at HQ, but we have a 3rd party supplier and a 3PL, that all have our investment under their roofs. We quickly gained a bird's eye view of all of our warehouses, all of our e-commerce stores, and all of our Purchase Orders. Also, the oversell protection is unfathomably useful.
July 19, 2016
We switched to Skubana in the context of opening up our own 10k sqft warehouse. Skubana powers our entire warehouse, inventory and fulfillment functions and we could not be happier. The system was designed and developed by a team of successful ecommerce entrepreneurs, e.g., the founder and CEO Chad is a top 100 Amazon seller. This experience really shows in how they architected Skubana from a workflow and productivity perspective. Skubana fully supports a multi-channel sales approach through various pre-built integrations (incl. Manual pick orders, Shopify, Shopify POS, Amazon and various other listing sites). Beyond that, the team is taking a very smart approach to customization, via a well documented API and app store. We process thousands of orders every week and could not be happier with our experience. The product is early stage, so every once in a while we run into small bugs or missing features. That said, I have never seen a product team respond and act upon customer feedback as quickly as the Skubana team. Bugs are fixed within hours, new features rolled out within days.
July 8, 2016
Worth every cent! Skubana has allowed us to keep track of inventory across multiple geographies and channels (Amazon, our own webshop, Newegg, eBay etc). We tried to get numerous other solutions out there to work for us but Skubana is the only solution that worked out! Our account manager Emily has been a pleasure to work with too: she's always willing to step in an assist us in getting up to speed on the platform!
June 23, 2016
Skubana is an easy to use, cost-effective saas erp system. Their customer service and account management team is extremely helpful in configuring and standing up this system. Would definitely recommend!
April 28, 2016
We switched from a competitor's platform to Skubana about four months ago, and we couldn't be happier! Skubana accurately integrates our inventory quantities with eBay, Amazon, Amazon FBA, Sears, Rakuten, and our Shopify website, removing items from all of the sites when they sell out. I have clothing items (which have parent/children relationships) and had trouble with my previous platform because they couldn't handle the variations. Skubana has no issue with this type of inventory. In addition to pushing inventory to multiple platforms (from two different warehouses), it also has a built-in shipping module (which is excellent) and a built-in reorder Purchase Order system (which saves tons of time for reorders). Finally, their customer support (specifically Abdullah) has been incredible. When we have a question, he coordinates with the developers and emails back within a few hours to resolve my problem or answer our question. We also had a suggestion for adding functionality, and we saw it added within two weeks. Switching to Skubana was the best move our company could have made! Kudos to the Skubana's developers and customer service team!
Feb. 27, 2016
We've been using Skubana about 4 months for both our retail and wholesale channel and are very pleased with the platform. We use it as a comprehensive fulfillment platform including inventory tracking. Support is always helpful and we look forward to Quickbooks integration as well as extended hours of Support (we are West Coast, Skubana is East Coast.) We've spent a lot of time looking at ERP's that work for both retail and wholesale and at this price point we don't think you can do better than Skubana.
Jan. 20, 2016
I have been using Skubana for 3 months now and it has been a game changer for our business! We first started with a different company that was not based in the US. It was quite a bit cheaper, but it was pretty much useless! And their support was none existent. Skubana's support is amazing! They simply walk you through how to work their platform...as many times as you need! I highly recommend!
Jan. 7, 2016
We <3 Skubana. It's the heart of what we do and helps us keep track of everything. When we have questions or need help they're responsive and always helpful. We recommend them highly!
Dec. 30, 2015
Skubana is the best eCommerce software suite of its kind. It gives us full control over our logistics and fulfillment process and allows us to automate many tasks. We have more than one Amazon and Shopify accounts and Skubana gives us the ability to connect to all of them seamlessly. Best of all, Skubana staff and CEO is open to our feedback and is helpful in the setup process and thereafter. No doubt, Skubana is currently the best value ecommerce software we are using and we are looking forward for the new features coming up in 2016. Keep up to good job, Skubana
Oct. 21, 2015
My company has used Skubana for 4 months now and we find it VERY helpful. It has great analytics and inventory tracking, and helps keep our shipping logistics centralized on one site instead of all over. Definitely recommend!
Oct. 19, 2015
Skubana is a game changer in the world of selling online across multiple marketplaces globally. They offer more features than any competitor and yet charge much less for their service than any other competitor who comes close. The skubana team is quick to respond to any inquiry and they constantly work to improve and add even more features. If you value time you must bring everything after the checkout into one central hub, Skubana is your only complete option.
Sept. 10, 2015
I've been a customer of Skubana since they began, and the experience so far has been pretty remarkable. The features they offer are powerful yet intuitive, and they roll out with new functionalities on almost daily basis. The number of features they offer is pretty ridiculous actually. You would literally have to combine NetSuite + ShipStation + Teikametrics + AutoMCF + Hublogix + Shipwire to get the full scope of what they offer, and you get all this in one centralized interface for a fraction of the cost. There are no set up fees, no signup fees, no contracts, no custom development, nothing! It's all out of the box integrations with a simple pay-as-you-go consumption model, and I can leave any time -- which I would never do because these guys and girls truly work hard to not only earn my business, but actually keep it. Speaking of which, their customer service is top notch -- attentive, helpful, knowledgeable and readily available. They take time out of their day to show me every little corner of Skubana to ensure I get the most out of the software. That sort of hospitality and patience made me feel like I’m the favorite customer. The whole experience has changed my view on what an e-commerce software can be, or I guess what it should be! If you are serious about selling, you owe it to yourself to try Skubana. You won't be disappointed.