Soccer Maxx review for SKU IQ for TikTok Shop or POS

1 / 5

July 2, 2023

The sync not working, app update instructions are vague and skuIQ support is slow to respond. But they are happy to increase my billing tier and charge me regularly.

Using app

2 days

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for bringing your concerns to our attention. We apologize for the inconvenience you've experienced with the sync functionality and the app update instructions. Your feedback is valuable to us, and we want to address your issues promptly to improve your overall experience. We're sorry to hear that you've found our support response time to be slow. We understand the importance of timely assistance, and we're actively working to improve our support processes to provide quicker and more efficient responses. Regarding the billing tier increase, we want to assure you that our intention is not to charge you unnecessarily. We value our customers and aim to provide transparent pricing based on the features and services you require. We'd be more than happy to review your billing details and make sure you are on the most appropriate plan for your needs.

SKU IQ for TikTok Shop or POS for Shopify
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