Terra and Self review for SKU IQ for TikTok Shop or POS

2 / 5

Sept. 14, 2023

I reached out to support weeks ago and heard nothing. I’m not going to pay for an app I’m not using and can’t get set up properly so I deleted.

Using app

15 days

Total reviews

1

Average rating

2.0

Developer Reply

Firstly, we'd like to express our regret for the frustration you've encountered during your experience with SKU IQ. We value your feedback, and we take customer satisfaction seriously. It's unfortunate that we didn't receive your initial support request. We want to ensure that all our users have access to prompt assistance and a smooth onboarding experience. To guarantee effective communication moving forward, we recommend reaching out to our support team via email at [email protected], which is monitored regularly to address customer inquiries. Alternatively, you can connect with us via live chat during our business hours. Our team is available to assist you in real-time and can provide immediate help with any issues or questions you may have. If you ever reconsider using SKU IQ or have any questions in the future, please do not hesitate to get in touch with our support team through the aforementioned channels. We're committed to assisting you to the best of our abilities and ensuring that you have a positive experience with our app.

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