Florida Man’s Lunacy review for SKU IQ for TikTok Shop or POS
Oct. 1, 2023
the app and SKU's website crashed 20 minutes after paying for a yearly subscription. The site hasn't worked all weekend and there's no way to contact any support as their site is down, all is says it "check the logs"
We have been made aware of the recent downtime over the weekend, and we sincerely apologize for any disruption it may have caused. Our technical team has confirmed that the site and app are both running as expected currently. Regarding your concern about reaching our support team, we do offer support during our regular business hours, which are Monday through Friday from 8 am to 4 pm Mountain time. Requests opened during the weekend will be responded to promptly on Monday. We are actively working on improving our support options to better assist our customers in such situations. We currently offer support via live chat, callback voicemail, and email. Thank you for choosing SKU IQ, one of our support representatives should be reaching out to you shortly to ensure that things are working properly for your account.
Real-time product and inventory sync with TikTok Shop or POS