Angelitos Gro review for SKU IQ for TikTok Shop or POS
Dec. 17, 2023
I paid close to $900, issues since the get go. Items not syncing, fulfillment orders not showing on orders. Multiple emails and no responses until multiple attempts. I requested they close my account entirely in less than a month after I paid and never received any form of reimbursement back.
We apologize for the challenges with SKU IQ and appreciate your patience. We've opened a case on your behalf to validate the cancellation date for the refund process. The reason a refund wasn't issued earlier is that no request was made. Refunds are not automatic, and our staff needs a formal request before a refund ticket is generated. Our policy does allow for a money back period, and so long as the cancellation was requested during that time, the refund should be approved. We are sorry to hear you encountered syncing issues during your time using SKU IQ and hope our team was able to address your concerns promptly. Thank you for bringing this to our attention, and we appreciate your understanding as we work to rectify the situation.
Real-time product and inventory sync with TikTok Shop or POS