Rodeo Ready Ranchwear review for SKU IQ for TikTok Shop or POS

4 / 5

May 13, 2025

I originally downloaded this app a few years ago, after parting ways with the app, the last few emails that I’ve exchanged with this company have truly been some of the best customer service I have ever experienced personally. I addressed some concerns and they definitely did everything in their power to make it right. I am really appreciative and thankful for everything they did to get me situated.

Using app

Over 1 year

Total reviews

1

Average rating

4.0

Developer Reply

We're really sorry to hear about your frustrating experience and want to help resolve this as quickly as possible. However, after a thorough search, we were unable to locate your account in our system. It's possible there may be a mix-up with another app, as SKU IQ provides direct integrations between POS and eCommerce platforms, and we’re careful to ensure users have full control over their subscriptions and cancellations. To assist you right away, please reach out to us at [email protected] with the email associated with your SKU IQ account or any relevant information. We take feedback seriously and are committed to ensuring a smooth experience for every user — even in cases where there may be confusion or mistaken identity. Thank you, The SKU IQ Team UPDATE: We were able to locate your records and see that we sent instructions to uninstall the Shopify app which is where the billing happens in November of 2024. This email was opened the same day. In order to halt billing for services paid for by Shopify marketplace billing, the Shopify app must be uninstalled. It seems this didn't happen until recently and that is the reason for the continued billing. We're sorry for the inconvenience but can confirm that the billing should not continue.

SKU IQ for TikTok Shop or POS for Shopify
SKU IQ for TikTok Shop or POS
3.6 star
120 reviews

Real-time product and inventory sync with TikTok Shop or POS

Shopify App Store