SEPTA Online Shop review for SKU IQ for TikTok Shop or POS

By far the worst app we have installed. We use two separate operating systems (Clover and Shopify) and are experiencing nothing but nightmares with inventory. SKU IQ keeps disconnecting and can only be manually reconnected by their staff. Additionally, during the sync of inventory, they are adding items back into inventory causing the quantities to be incorrect. The time we've spent attempting to correct this issue is outrageous! It's been about 6 months of paying $159 with no solutions. They want us to wipe out the system and start over BUT running two systems, this is NOT AN OPTION! I cannot wait to get far away from SKU IQ!