All reviews

Rating Breakdown

  • 5
    95% (76 ratings)
  • 4
    2% (2 ratings)
  • 3
    1% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (1 ratings)
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5 / 5 Share

March 1, 2025

Review for SKU Labs – A Game Changer for Our Business! We’ve been using SKU Labs for our business, and it has been an absolute game changer! The app has streamlined our inventory and order fulfillment processes, saving us an incredible amount of time and reducing errors significantly. The intuitive interface, powerful features, and seamless integrations make it an essential tool for any e-commerce or warehouse operation. A special shoutout to Brad, who has been fantastic to work with! His support, expertise, and dedication to helping us optimize our workflow have made a huge difference. It’s rare to find a team that truly understands their customers’ needs, and SKU Labs delivers on every level. If you’re looking for a reliable, efficient, and easy-to-use inventory and fulfillment solution, SKU Labs is the way to go! Highly recommended!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 27, 2025

SKULabs allows me playing warehouse management role 100% remote. Friendly, open and professional SKULabs team players adds a HUUUGE plus to our good choice in the market.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 25, 2025

Skulabs has the best customer support team I’ve ever dealt with. They are incredibly responsive, knowledgeable, and always go the extra mile to ensure everything runs smoothly. Whether it’s troubleshooting an issue or providing guidance, they handle everything with professionalism and efficiency. Highly recommend their support team!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 16, 2025

Been working with SKU Labs for 9 years now. Super happy with the software and team. Thank you!!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 13, 2025

We couldn't be happier with the system, I have implemented SKULabs now in 2 different businesses and could not be more happier with making that decision. Its a great all in one solution.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 12, 2025

Always has the answers I am looking for when I am having issues trying to figure out problems.

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 29, 2024

We could not be happier with this app. After going through several inventory "solutions" that were a waste of time setting up, and a waste of money for the months that followed, we were very hesitant to try another. But SKULabs delivered on everything that was advertised. VERY good customer service and an interface that is very easy to learn. It works very well with not only Shopify, but Etsy as well, which is out of the ordinary for an app like this (regardless of what the other developers say.) Thank you guys so much for the hard work that you've put into making this app worth the money, and enjoyable to use!!

Using app

3 months

Total reviews

2

Average rating

3.0

5 / 5 Share

Nov. 19, 2024

Our experience has been over the moon! Their tech support is so patient and kind answering every question. The software is robust and much more than we need but it is working very very well with our business. Thank you Sku Labs!!!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 4, 2024

highly recommend SKUlabs . I am beyond impressed with their professionalism and customer service. For those of use with less tech experience learning a new APP can be frustrating. Alex has gone above and beyond in providing not only timely responses but is available in real time as well to help me out. There are parts of the APP that need some changes but SKU has been willing to work with us and we look forward to some of those changes being implemented. 5/5 for customer service

Using app

7 months

Total reviews

3

Average rating

4.7

5 / 5 Share

April 24, 2024

SKULABs is great! The app works really well, and the customer support is excellent. Whenever I need help, they answer it quickly and follow up to make sure that everything is resolved. The inventory tracking and prediction tools are great. Additionally, I use it for order fulfillment, eliminating the need to pay for another solution like Shipstation. Orders are fulfilled quickly and seamlessly. I sell on multiple different platforms and had a lot of trouble finding an app that could do what I needed it to. The ones that I did find were all terrible, but SKULABs has been a breath of fresh air!

Using app

About 1 month

Total reviews

4

Average rating

4.0

5 / 5 Share

April 8, 2024

SKUlabs is a great fulfillment software that can grow with the complexity of the business. It has the ability to manage inventory well, create efficient fulfillment processes, and if they don't have the solution for something they have a strong team that will work with you to develop the solution or put something in place that works while development catches up. They are very responsive and take each request seriously. It is a seamless integration with Shopify and has enough customizable features to work for companies with different needs. We tried to leave SKUlabs briefly and missed its intuitive features too much.

Using app

Almost 4 years

Total reviews

10

Average rating

5.0

5 / 5 Share

Jan. 8, 2024

We wanted to share our experience with Skulabs software, as we've been proud users since June 2019. Running a small team, it's paramount for us to have inventory management software that not only streamlines our operations but also enhances our customer service. Skulabs has been that trusted partner for us, and we're approaching five years of a fantastic partnership. One of the standout features of Skulabs, which we absolutely love, is its seamless integration with Shopify and various shipping providers. For businesses like ours, this integration is a game-changer. It allows us to effortlessly manage our inventory, process orders, and handle shipping logistics, which are vital aspects of our e-commerce operation. This level of integration has made our lives significantly easier. What truly sets Skulabs apart, though, is their exceptional customer service. It's not just about talking to a chatbot; they provide real, personal support that's responsive and helpful. As a small company, we often have unique needs and questions, and having a team that genuinely cares and understands our business is invaluable. They've consistently gone above and beyond to assist us promptly. Now, here's a small detail that might not seem like a big deal, but it's one of our favorite features: the order process dings. Skulabs thoughtfully includes this feature, which alerts you if you've scanned too many items or the wrong ones. It's a small touch that has saved us from potential errors and customer service headaches. It's just another example of how Skulabs truly has our back.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 4, 2023

We've been using Skulabs for almost 17 months now and we're really happy that we found them. It has a lot of features that we want and really easy to use. We was with BigCommerce at first then moved to Shopify and with every platform, it runs smoothly, no problem at all. When it comes to support, the team is the best. Alex, AJ, Mat, Brad ... anyone of them is very knowledgable and easy to deal with. They usually reponse within 30 mins and sometimes offered to call to help resolving the problems quick. We can't ask for more! Will definitely stay with Skulabs as long as we can.

Using app

6 months

Total reviews

3

Average rating

4.0

5 / 5 Share

June 26, 2023

We have recently made the transition to Shopify, and we have seamlessly integrated SKULabs into our inventory management and order fulfillment process. The switch has proven to be extremely satisfying for us. The support we have received from SKULabs has been exceptional, with their team always ready to assist us promptly with any adjustments required to streamline our operations. The pick, pack, and ship function provided by SKULabs has exceeded our expectations, making the entire process efficient and remarkably user-friendly. We are thrilled with the speed and intuitiveness of this feature, as it has truly simplified our operations.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

June 11, 2023

When Stitch Labs shut down, we looked at several alternatives for inventory management. I went with a different provider for six weeks until I couldn't take the quirky interface and the bizarre errors anymore. With only 30 days left to find a solution, I contacted SKULabs, who pulled through in the clutch. Not only is the interface so DAMN simple to use, but their support documents are fantastic. And when there is a problem, the team is great about responding quickly (even on weekends) in a helpful, thoughtful, 'we get you're stressed out about this', kinda way. Not like the 'WTF did you break and why is it now my problem?' attitude that some other Shopify app developers can give you. It might cost more than other solutions, but having an app that is simple for my team to use, is everything.

Using app

About 2 years

Total reviews

8

Average rating

4.5

5 / 5 Share

April 19, 2023

Game Changer, This app is streamlining order fulfilment and finished good inventory management. The SKULabs team is very quick to respond with questions and helps navigate the system.

Using app

2 months

Total reviews

4

Average rating

4.5

5 / 5 Share

April 3, 2023

If you're looking to up your inventory control game, this is the way to go. Hands down they have the best support team I've dealt with. Integration with Shopify was a breeze and they made the onboarding process as simple as it could be. I highly recommend it.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 10, 2023

SKULabs integrates well with Shopify and the team is quick to help and be responsive. Strongly recommended!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 6, 2023

The SKULabs app is support by one of the best tech team I've had the please of working with in the decade of experience I have in e-commerce. Their Customer Service is great, with both technical support, errors and understanding of their own app. You'd think the last point is self explanatory; however, we've ran into plenty of reps for their companies whom do not understand their apps. The App is simple to use, and the fact that connects to multi-stores with such ease has allowed our business to better manage our inventory - though not perfect. The App still could use some more custom features, and I with time, their road map aims to please their customers. Great inventory management system.

Using app

11 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 3, 2022

Great software. Using Shopify & Amazon connections at the moment and all is smooth. Great support/onboarding.

Using app

2 months

Total reviews

1

Average rating

5.0