SKULabs
Inventory & Shipping Management - Pick, Pack & Ship Easily!
Rating
4.9
feedback
73
chart
#11,550
All reviews
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Nov. 19, 2024
Our experience has been over the moon! Their tech support is so patient and kind answering every question. The software is robust and much more than we need but it is working very very well with our business. Thank you Sku Labs!!!
Sept. 4, 2024
highly recommend SKUlabs . I am beyond impressed with their professionalism and customer service. For those of use with less tech experience learning a new APP can be frustrating. Alex has gone above and beyond in providing not only timely responses but is available in real time as well to help me out. There are parts of the APP that need some changes but SKU has been willing to work with us and we look forward to some of those changes being implemented. 5/5 for customer service
April 24, 2024
SKULABs is great! The app works really well, and the customer support is excellent. Whenever I need help, they answer it quickly and follow up to make sure that everything is resolved. The inventory tracking and prediction tools are great. Additionally, I use it for order fulfillment, eliminating the need to pay for another solution like Shipstation. Orders are fulfilled quickly and seamlessly. I sell on multiple different platforms and had a lot of trouble finding an app that could do what I needed it to. The ones that I did find were all terrible, but SKULABs has been a breath of fresh air!
April 8, 2024
SKUlabs is a great fulfillment software that can grow with the complexity of the business. It has the ability to manage inventory well, create efficient fulfillment processes, and if they don't have the solution for something they have a strong team that will work with you to develop the solution or put something in place that works while development catches up. They are very responsive and take each request seriously. It is a seamless integration with Shopify and has enough customizable features to work for companies with different needs. We tried to leave SKUlabs briefly and missed its intuitive features too much.
Jan. 8, 2024
We wanted to share our experience with Skulabs software, as we've been proud users since June 2019. Running a small team, it's paramount for us to have inventory management software that not only streamlines our operations but also enhances our customer service. Skulabs has been that trusted partner for us, and we're approaching five years of a fantastic partnership. One of the standout features of Skulabs, which we absolutely love, is its seamless integration with Shopify and various shipping providers. For businesses like ours, this integration is a game-changer. It allows us to effortlessly manage our inventory, process orders, and handle shipping logistics, which are vital aspects of our e-commerce operation. This level of integration has made our lives significantly easier. What truly sets Skulabs apart, though, is their exceptional customer service. It's not just about talking to a chatbot; they provide real, personal support that's responsive and helpful. As a small company, we often have unique needs and questions, and having a team that genuinely cares and understands our business is invaluable. They've consistently gone above and beyond to assist us promptly. Now, here's a small detail that might not seem like a big deal, but it's one of our favorite features: the order process dings. Skulabs thoughtfully includes this feature, which alerts you if you've scanned too many items or the wrong ones. It's a small touch that has saved us from potential errors and customer service headaches. It's just another example of how Skulabs truly has our back.
Dec. 4, 2023
We've been using Skulabs for almost 17 months now and we're really happy that we found them. It has a lot of features that we want and really easy to use. We was with BigCommerce at first then moved to Shopify and with every platform, it runs smoothly, no problem at all. When it comes to support, the team is the best. Alex, AJ, Mat, Brad ... anyone of them is very knowledgable and easy to deal with. They usually reponse within 30 mins and sometimes offered to call to help resolving the problems quick. We can't ask for more! Will definitely stay with Skulabs as long as we can.
June 26, 2023
We have recently made the transition to Shopify, and we have seamlessly integrated SKULabs into our inventory management and order fulfillment process. The switch has proven to be extremely satisfying for us. The support we have received from SKULabs has been exceptional, with their team always ready to assist us promptly with any adjustments required to streamline our operations. The pick, pack, and ship function provided by SKULabs has exceeded our expectations, making the entire process efficient and remarkably user-friendly. We are thrilled with the speed and intuitiveness of this feature, as it has truly simplified our operations.
June 11, 2023
When Stitch Labs shut down, we looked at several alternatives for inventory management. I went with a different provider for six weeks until I couldn't take the quirky interface and the bizarre errors anymore. With only 30 days left to find a solution, I contacted SKULabs, who pulled through in the clutch. Not only is the interface so DAMN simple to use, but their support documents are fantastic. And when there is a problem, the team is great about responding quickly (even on weekends) in a helpful, thoughtful, 'we get you're stressed out about this', kinda way. Not like the 'WTF did you break and why is it now my problem?' attitude that some other Shopify app developers can give you. It might cost more than other solutions, but having an app that is simple for my team to use, is everything.
April 19, 2023
Game Changer, This app is streamlining order fulfilment and finished good inventory management. The SKULabs team is very quick to respond with questions and helps navigate the system.
April 3, 2023
If you're looking to up your inventory control game, this is the way to go. Hands down they have the best support team I've dealt with. Integration with Shopify was a breeze and they made the onboarding process as simple as it could be. I highly recommend it.
Feb. 10, 2023
SKULabs integrates well with Shopify and the team is quick to help and be responsive. Strongly recommended!
Feb. 6, 2023
The SKULabs app is support by one of the best tech team I've had the please of working with in the decade of experience I have in e-commerce. Their Customer Service is great, with both technical support, errors and understanding of their own app. You'd think the last point is self explanatory; however, we've ran into plenty of reps for their companies whom do not understand their apps. The App is simple to use, and the fact that connects to multi-stores with such ease has allowed our business to better manage our inventory - though not perfect. The App still could use some more custom features, and I with time, their road map aims to please their customers. Great inventory management system.
Nov. 3, 2022
Great software. Using Shopify & Amazon connections at the moment and all is smooth. Great support/onboarding.
Aug. 25, 2022
Great warehouse management software. The team is professional and flexible. They are welcoming recommendations, and if the recommendations make sense, they are more than willing to implement it. Great choice
July 14, 2022
This app changed our business! Very easy to use and learn. The Skulabs team is amazing! The support is always available at any time. We have been using the app for about 4 months now. We love it!
May 6, 2022
We cannot thank SKULabs enough for the quality of support they have offered us over the past few years. Every interaction has been a pleasure and they've gone above and beyond to make sure our our unique needs have been met to the best of their ability. Wishing everyone at SKULabs the very best in all future endeavors.
April 21, 2022
I've used SKULabs for 2 business operations, and I have nothing to complain about. In both businesses, I started with all possible options on the market, Skuvault, shihero, to name a few, and then actually use each and every app to see which one works the best. SKUlabs won both times. It's a good balance of functionality, affordability, and customer support. The service I got from the team is superb, they really care about the customer and the product. All in all, highly recommended!
April 23, 2022
Totally flabbergasted by the owners of this app. First we are promised API access at their lowest tier. Then they say "no, you need to pay an extra $6000 a year for API". We say ok no API and then they refuse to service us teling us that "our attitude is not right". Absolutely disgusted. Stay well away.
Feb. 11, 2022
In just over a year we have increased our businesses revenue by over 50% and our net profit by a further 17% SKULabs is a intuitive, powerful ERP tool that doesn't cost an ERP sized fortune. My entire team utilise SKULabs from varying levels and departments and it is fantastic. The support is always quick and friendly.