SKYOU
An on-demand manufacturing platform for artists and brands
Rating
3.8
feedback
50
chart
#2,514
All reviews
Rating Breakdown
March 17, 2021
I'm so F**CKIN PISSED at this company! I got 14 orders in progress and all the sudden when i got to ask why one of the orders have been taking so long they go ahead and tell me they aren't going to go through with the order and that it has to be cancelled? My customer was waiting a month btw. They didn't give me any heads up that their factory was closing. WTF am i suppose to tell 14 different people now? I use to like this company but seriously what in the actual F**K!!! I'm stressing super hard right now. STAY AWAY FROM THIS COMPANY!!!
Feb. 13, 2021
SKYOU went completely non-responsive to multiple emails. That was strange, so I did a brief search on the company, and found out the SKYOU CEO was specifically called out in the PPE news story below, which may explain the silence. Article: He Removed Labels That Said “Medical Use Prohibited,” Then Tried to Sell Thousands of Masks to Officials Who Distribute to Hospitals https://www.propublica.org/article/he-removed-labels-that-said-medical-use-prohibited-then-tried-to-sell-thousands-of-masks-to-officials-who-distribute-to-hospitals
Feb. 2, 2021
Extremely poor execution. Customer service takes WEEKS to reply. Factory gets shut down for 4 WEEKS without a headsup. This is as horrible as it comes in POD. Stay away if you do not want to ruin your business.
May 27, 2020
My client placed an order on my website, I sent it to skiou on 26/02/2020 today is 28/05/2020, (3 months)!!!!!!!!! WHY? she still hasn't received it?????? Ok there was the Covid19, but other of my orders from other partners were not as long!!!! NOT SURE TO CONTINUE TO WORK WITH YOU ! DAMAGE! BUT 3 MONTHS, IT'S NOT POSSIBLE.
Sept. 19, 2019
Si je pouvais mettre 0 étoile c'est ce que je ferai.... De nombreux avis clients très négatifs. Qualité très mauvaise! Prix excessif! Attente de livraison trop longue (3 semaines)! Dans la description de vos articles vous mettez que c'est du 100% coton mais le client reçoit du 100% polyester. Bref, je déconseille très fortement sauf si vous voulez salir l'image de vôtre marque....
Sept. 13, 2019
Been using this company for over a year and have had no issues at all. Love their apparel and backpacks. Customer Support is always there to help
Aug. 19, 2019
Don't like the quality of clothes, sent pics but CS don't know what I'm saying...... Showed that the colors spilt the minute the leggings stretched, and that the sweater and hoodie materials are poor because it looks flat, feels unbreathable and really just uncomfortable. I'm accustomed to clothes from overseas, and my usual sizes in US and overseas isn't far off for me. Fits like I'm wearing children's clothing, and I'm sure I put it for women's. Still don't understand what I'm talking about. Disappointment. Uninstalled app. Waste of time and money.
June 24, 2019
My experience with SKYOU is an extreme disappointment. I suggest they shut down until they can fulfill their minimum promises at the least. They are either incapable, inexperienced, or have the worst luck in human history. They couldn't seem to fulfill 2 orders of (1) shirt each within any reasonable amount of times. They fulfilled my personal sample order before a customer order that came in first of (1) item. This order was not fulfilled at all. I finally asked for a refund after 8 weeks. The other order of (1) shirt, they fulfilled after 5 weeks. When I first received my sample order, I was ecstatic at the seemingly high quality outcome, although the shirt cuts & fit weren't exactly as expected. This was short lived because products ruined in the first wash. I will say, the bach pack print was amazing and the back pack design is perfect. However, It's a painful compliment because they're delivery promises are empty. There is no telling when you will receive your orders. Their excuses are flimsy and repetitive. Their consistent excuses that never seem to actually get resolved feels reminiscent of the Theranos scam. If by chance, they actually are having the worst luck... I really hope they temporarily shut down, rebrand, fix their process, & come back ready to fulfill orders.
June 20, 2019
SKYOU is hands down the best company for the all-over-print. Their work is truly amazing. I believe they know they have to speed up their fulfillment time, because it is slow; however, this will happen. Their printing process is different and one-of-a-kind. Uncle Dug
March 18, 2019
AMAZING!! This design software allows for infinite possibilities. I was able to create something that my client needed that I could find nowhere else. The prices are outstanding and communication is excellent.
March 7, 2019
great clothing options. and quick response times. just need to speed up the processing/shipping time.
Feb. 12, 2019
GREETINGS UNIVERSE.... I HAVE BEEN USING THE SKYOU DESIGN TOOL FOR A FEW MONTHS NOW AND I MUST SAY. "THEY ARE MUCH BETTER THAN PRINT FULL APP FAR AS DESIGN TOOL". I ADMIRE THAT I HAVE 90% OF CONTROL ON HOW I WANT MY PRODUCTS TO BE MANUFACTURED. I ALSO LOVE THAT THEY OFFER SAMPLE ORDERS ALL YEAR ROUND. THAT'S A GREAT DISCOUNT PRICE !!! IN REGARDS TO THE MESSAGE ERRORS THAT WILL SOMETIMES APPEAR, I WOULDN'T GET STUCK ON THE ERRORS. SKYOU WILL WORK WITH YOU TO FIX THIS PROBLEM. JUST BE PATIENT BIG FELLAH LOL. I RECOMMEND THAT IF YOU ARE ORDERING PRODUCTS FROM YOUR E - COMMERCE STORE, JUST ORDER THEM DIRECTLY FROM SKYOU, YOU WILL STILL GAIN A PROFIT AND SAVE A TON OF MONEY. WHENEVER I HAD A ISSUE OR NEEDED HELP, BRENNAN WAS THERE TO GUIDE ME THROUGH THE FRUSTRATING MOMENTS. I'M VERY BIG ON TEAM WORK AND WITH HIS SUPPORT WE GOT THINGS DONE AND THAT HELPED ME TO MANIFEST SOME OF MY GREATEST PRODUCTS. OVERALL BRENNAN WAS VERY HELPFUL AND HE PROVIDED GREAT CUSTOMER SERVICES. WHOLESALE IS AVAILABLE FOR MOTIVATED BUYERS WITH A DISCOUNT PRICE. TO SEE SOME OF OUR EXCLUSIVE PRODUCTS FOLLOW US ON IG @NUUBEGINNINGCLOTHING - FOR SELF MOTIVATION FOLLOW @EYEAMSPIRITUALINTROVERT #GOSKYOU #SKYOUGREATNESS #ECOMMTEAMWORK
Feb. 12, 2019
I'm a newbie when it comes to POD and not at all techie. At the moment I give the Skyou app 3 stars. I have only started using it for about a week and have designed over 50 products so far. Very easy to use and I'm enjoying creating. There does seem to be some bugs in the software as I get errors. No point in reporting them as the report button appears not to be working. Errors have been mentioned by previous users so I would have thought that Skyou would have made a bit of an effort to have sorted them out. The only way that I can get rid of the errors is to log out and start again which is a bit of a pain if you are in the middle of designing. Hubby works in software and he has assured me that I have not done anything wrong my end. I have placed an order for a couple of samples so waiting for them to come so will update once I have them.
Feb. 25, 2019
Today is 2/25/19 and not one of my orders in February has been shipped out including 6 others orders from January 2019. Be aware of this App wish I can attach documents to these reviews. BAD FOR BUSINESS PERIOD ESPECIALLY IF YOU ARE TRYING TO SCALE UP. Read at the bottom in parentheses when I was told he will not give me back a refund unless I remove my negative review when in fact I have orders that were placed on 1/17/19 and today is 2/22/19 and that order is still not out to the customer. Now he wants to blackmail me into removing the negative review. "As I said before, if you are unwilling to remove the negative review and threatening lawsuits and FTC complaints, we cannot process your orders. That's what's holding them up. This is our company policy." Girl Gang Lifestyle I totally agree. I wrote this company 5 days ago asking about status update and no one wrote me back until today after I notified Skyou. This company/Shopify has to understand that law suits can come out of this. First Claim False Advertisement Skyou has it listed that there lead time is 5-7 business days however that is false. The average time for my orders to be delivered through skyou is approximately a month. Take heed customers. Lawsuit is next there are protections in place for companies like you. Court room is mandatory if they destroy what I'm trying to build.
Jan. 9, 2019
This company is by far the worst experience I have had with order fulfillment times. I have been waiting close to four weeks for an order! All my other order times have been slow and customers are not happy. DO NOT USE THIS COMPANY. Shopify should not offer them as an option to use.
Jan. 5, 2019
This App will turn an overage Photoshop user into a Picasso shirt designer. The tools that they provide for designing is beyond incredible. You can edit literally every corner and space in a shirt or a hoodie. They offer so much creativity. Its like all over print on steroids. They also offer great 360 Degree Pictures of the product. The actual quality of the shirt can be incredible. Super soft and light. Cotton makes a huge difference vs polyester. Plus they offer a pretty wide range of products from backpacks to shirts/hoodies. (male and female) This company is absolutely above any other print on demand app that limits your space of creativity . I really recommend this to any aspiring designer or just a t shirt maker. TIPS: Always set your designs to "no distortion" in the design editor. Makes life a lot easier.
Jan. 1, 2019
They get two stars because I really like their design tool. You can really get into it and get a good view of what your product will look like and it looks good in your shop. It has so much potential but that's about the only good thing I can say about it. I had ordered some products to see how it would come out. I got some S/M socks. I have men's 8.5 size feet and they were too tight to even get on my feet. I had my wife try them. She has women's size 6 and asked me if they were compression socks because she also had a hard time getting them on and they were really tight on her. They're basically useless and I'll probably end up donating them to Goodwill. I also ordered a black sweatshirt with a design on the front and back. It turned out ok, but it looks faded because they print the black on white fabric. I had also designed it with black tread but they used white which doesn't look good at all. I'm taking down all my SKYOU items from my shop and deleting the app. I can't sell these to my customers. Hopefully the execution gets better for SKYOU in the future. Update - I originally gave them two stars but now it's one. When I complained that they used white thread by mistake, their response was "We don't offer the option to select the thread color on the inside of the product". However their own tip in their designer says "Here you can select the thread color that will be used to sew your product." What !?!!
Dec. 10, 2018
So the design tool is amazing. It is too bad that they take sooooooo long to produce the items. They advertise their manufacturing times are between 5 and 7 business days, and then 3-5 business days for shipping. Not anywhere near what I've experienced. Very first order with them took 18 business days from time of ordering to delivery to customer. 18 business days! Almost a month for a tee shirt. Got an email from them saying everything placed before December 1st would be delivered by Christmas. Placed another order on November 26th. Just got another email on December 10th saying the item was not going to make it by Christmas. That's about 20 business days. I realize it's the Holidays, but it's extremely unprofessional to tell your customer's they have up until a certain point to place orders to guarantee delivery before xmas, and then not deliver. They did offer to refund me, so I can refund my customer. I'll gladly accept and try to find another supplier. It's really too bad, cause their quality is great, and the design tool is amazing. Not worth the unhappy customers I have to deal with though.
Dec. 7, 2018
I always look for the best prices so that I can offer better deals for my customers. But as a Canadian I cannot justify the cost of these products to my customers. I know of other POD services with much better rates. However, the designing software and mockup are by far the best I have seen so far. Thank you
Nov. 27, 2018
LOVE this App! Easy to use and the quality of the pima shirts are outstanding. 5☆! Let your imagination go wild..