Politically Incorrect Clothing Company review for SKYOU

1 / 5

Dec. 10, 2018

So the design tool is amazing. It is too bad that they take sooooooo long to produce the items. They advertise their manufacturing times are between 5 and 7 business days, and then 3-5 business days for shipping. Not anywhere near what I've experienced. Very first order with them took 18 business days from time of ordering to delivery to customer. 18 business days! Almost a month for a tee shirt. Got an email from them saying everything placed before December 1st would be delivered by Christmas. Placed another order on November 26th. Just got another email on December 10th saying the item was not going to make it by Christmas. That's about 20 business days. I realize it's the Holidays, but it's extremely unprofessional to tell your customer's they have up until a certain point to place orders to guarantee delivery before xmas, and then not deliver. They did offer to refund me, so I can refund my customer. I'll gladly accept and try to find another supplier. It's really too bad, cause their quality is great, and the design tool is amazing. Not worth the unhappy customers I have to deal with though.

Using app

10 months

Total reviews

1

Average rating

1.0

SKYOU for Shopify
SKYOU
3.8 star
50 reviews

An on-demand manufacturing platform for artists and brands

Developer
Shopify App Store