Slaite POD ‑ Print‑on‑Demand for Shopify

Slaite POD ‑ Print‑on‑Demand

Your custom clothing print-on-demand and fulfillment service.

Rating

4.7

feedback

25

Reviews

chart

#1,498

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    4%
  • Less than a year
    56%
  • More than a year
    32%

Reviews Summary

The reviews for the Slaite Shopify App are overwhelmingly positive, highlighting the ease of use, excellent customer service, and high-quality products. Users appreciate the quick response times, reliability, and consistency of Slaite. The flat rate shipping for Canadian customers is praised, along with the helpful and pleasant customer support team. However, there are some negative reviews mentioning issues with customer service response times and glitches like password reset problems. Overall, the app is highly recommended for its user-friendly interface, quality products, and efficient customer service.

Highlights

Ease of use, excellent customer service, high-quality products
Flat rate shipping, helpful customer support
Negative reviews on customer service response times and glitches

Rating Breakdown

  • 5
    88% (22 ratings)
  • 4
    4% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    8% (2 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Aug. 23, 2022

We tried multiple services and nothing compared to the ease of Slaite's interface for designing & uploading shirts. And even more so, is there quick response times, reliability & consistency! Nothing but good things to say.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 3, 2022

We have been in business a couple of years now using different Print on Demand suppliers. Being in Canada Slaite is a breath of fresh air, their flat rate shipping is a godsend, and no border fees like some other companies. We are moving a lot more of our products onto them asap. Suggest you do the same.

Using app

8 months

Total reviews

4

Average rating

5.0

Developer Reply

We are so glad you're happy using SLAITE! And thank you for the review.

2 / 5 Share

Dec. 21, 2021

Terrible customer service. We've been waiting for responses to emails from their head of customer services for weeks despite repeated attempts. They routinely don't know who they're communicating with, using incorrect names, sending you other client's imagery, not addressing parcels correctly etc. Decent pricing, decent quality products. Overall, avoid.

Using app

About 1 year

Total reviews

1

Average rating

2.0

5 / 5 Share

Nov. 22, 2021

I have been very pleased with the customer support. As a new creator I've had lots of questions and Rosie has been very pleasant to deal with. They really do care about helping people.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 6, 2021

I have been able to launch apparel for my brand without upfront costs and have the capability to ship anywhere in the US. This is huge for a small business that is just launching like me. The quality of the apparel has been very good. In my experience, every customer service call I've made, the team at Slaite has been terrific. Super personable and ready to help. They have addressed all my questions and concerns in a timely manner. I couldn't be happier with my partnership so far. R. Rivera Body Legacy

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback we are excited you have launched your shop! We are looking forward to working with you to grow your brand.

All reviews

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