Slaite POD ‑ Print‑on‑Demand
You sell custom apparel, earn profit and we handle fulfillment
Rating
4.7
feedback
25
chart
#2,039
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
0%
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Less than a month
4%
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Less than a year
56%
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More than a year
32%
Reviews Summary
The reviews for the Slaite Shopify App are overwhelmingly positive, highlighting the ease of use, excellent customer service, and high-quality products. Users appreciate the quick response times, reliability, and consistency of Slaite. The flat rate shipping, absence of border fees, and quality of apparel are mentioned as significant advantages. Customers also praise the helpful and pleasant customer support, especially for new creators. However, there are a few negative reviews mentioning issues with customer service response times and glitches like password reset problems.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Aug. 23, 2022
We tried multiple services and nothing compared to the ease of Slaite's interface for designing & uploading shirts. And even more so, is there quick response times, reliability & consistency! Nothing but good things to say.
May 3, 2022
We have been in business a couple of years now using different Print on Demand suppliers. Being in Canada Slaite is a breath of fresh air, their flat rate shipping is a godsend, and no border fees like some other companies. We are moving a lot more of our products onto them asap. Suggest you do the same.
We are so glad you're happy using SLAITE! And thank you for the review.
Dec. 21, 2021
Terrible customer service. We've been waiting for responses to emails from their head of customer services for weeks despite repeated attempts. They routinely don't know who they're communicating with, using incorrect names, sending you other client's imagery, not addressing parcels correctly etc. Decent pricing, decent quality products. Overall, avoid.
Nov. 22, 2021
I have been very pleased with the customer support. As a new creator I've had lots of questions and Rosie has been very pleasant to deal with. They really do care about helping people.
Oct. 6, 2021
I have been able to launch apparel for my brand without upfront costs and have the capability to ship anywhere in the US. This is huge for a small business that is just launching like me. The quality of the apparel has been very good. In my experience, every customer service call I've made, the team at Slaite has been terrific. Super personable and ready to help. They have addressed all my questions and concerns in a timely manner. I couldn't be happier with my partnership so far. R. Rivera Body Legacy
Thank you for your feedback we are excited you have launched your shop! We are looking forward to working with you to grow your brand.
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