All reviews

Rating Breakdown

  • 5
    88% (22 ratings)
  • 4
    4% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    8% (2 ratings)
  • 1
    0% (0 ratings)
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2 / 5 Share

Dec. 21, 2021

Terrible customer service. We've been waiting for responses to emails from their head of customer services for weeks despite repeated attempts. They routinely don't know who they're communicating with, using incorrect names, sending you other client's imagery, not addressing parcels correctly etc. Decent pricing, decent quality products. Overall, avoid.

Using app

About 1 year

Total reviews

1

Average rating

2.0

2 / 5 Share

Oct. 3, 2021

password reset glitch, terrible support been emailing for weeks . icant get any assistance this has been a bad experience and i need it resolved

Using app

8 months

Total reviews

1

Average rating

2.0

Developer Reply

Thank you for your feedback regarding your account. We apologize for the inconvenience, providing fast customer support to our Creators at Slaite has always been our priority. We followed up with the team as we have flagged your account but happy to see it's all been resolved and your already setup and published to start selling on your site! We are looking forward to continue working with you to grow your brand, please don't hesitate to reach out to customer support!