Slaite POD ‑ Print‑on‑Demand
Your custom clothing print-on-demand and fulfillment service.
Rating
4.7
feedback
25
chart
#1,498
All reviews
Rating Breakdown
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Aug. 23, 2022
We tried multiple services and nothing compared to the ease of Slaite's interface for designing & uploading shirts. And even more so, is there quick response times, reliability & consistency! Nothing but good things to say.
May 3, 2022
We have been in business a couple of years now using different Print on Demand suppliers. Being in Canada Slaite is a breath of fresh air, their flat rate shipping is a godsend, and no border fees like some other companies. We are moving a lot more of our products onto them asap. Suggest you do the same.
We are so glad you're happy using SLAITE! And thank you for the review.
Dec. 21, 2021
Terrible customer service. We've been waiting for responses to emails from their head of customer services for weeks despite repeated attempts. They routinely don't know who they're communicating with, using incorrect names, sending you other client's imagery, not addressing parcels correctly etc. Decent pricing, decent quality products. Overall, avoid.
Nov. 22, 2021
I have been very pleased with the customer support. As a new creator I've had lots of questions and Rosie has been very pleasant to deal with. They really do care about helping people.
Oct. 6, 2021
I have been able to launch apparel for my brand without upfront costs and have the capability to ship anywhere in the US. This is huge for a small business that is just launching like me. The quality of the apparel has been very good. In my experience, every customer service call I've made, the team at Slaite has been terrific. Super personable and ready to help. They have addressed all my questions and concerns in a timely manner. I couldn't be happier with my partnership so far. R. Rivera Body Legacy
Thank you for your feedback we are excited you have launched your shop! We are looking forward to working with you to grow your brand.
Oct. 3, 2021
password reset glitch, terrible support been emailing for weeks . icant get any assistance this has been a bad experience and i need it resolved
Thank you for your feedback regarding your account. We apologize for the inconvenience, providing fast customer support to our Creators at Slaite has always been our priority. We followed up with the team as we have flagged your account but happy to see it's all been resolved and your already setup and published to start selling on your site! We are looking forward to continue working with you to grow your brand, please don't hesitate to reach out to customer support!
Sept. 27, 2021
Canadian company with great customer services. I have had some issues with using Slaite compared to other companies but the customer service is amazing and has help get my company rolling with great products. if you are just starting out please consider Slaite for your North American needs.
Thank you for your feedback we are glad your experience on Slaite has been great! We are continuously improving and your feedback is greatly appreciated. Looking forward to continue working together to build your brand.
Sept. 21, 2021
I am loving this app. The product creation editor is way easier to use and much better than the previous apps' editor I was using. I had my sister do a test order and the products arrived in the allotted timeframe and I was happy to hear the print quality and clothing were both high quality. Really really happy so far. Would love to see some sizing charts, as incorrect size is one of the main reasons for apparel returns. Beyond that, loving it.
Thank you for your review, we are glad your experience on Slaite POD has been great. We appreciate your feedback we will look into sizing charts but for some products we have started adding the size chart table on the product page itself that you can use on your site. Looking forward to working with you to grow your brand!
Aug. 29, 2021
Slaite POD has been a good app for getting our swag out to members during the pandemic. We have had a few bumps in the road but Rosie, our customer service person, is outstanding and always comes up with a solution in a very timely manner. I hope that they continue to expand their catalogue as it is a little small. We are very happy with them.
Thank you for your review, we appreciate your feedback! Slaite will continue to keep improving including adding more products to our catalogue. We currently have added a handful and will continue to do so. Any new updates to Slaite you will be notified!
Aug. 25, 2021
I love this app, they have wonderful customer service and are always quick to respond to any questions. The quality of garments and printing is excellent and very quick turn around time. Highly recommend this app! Very happy to support Canadian POD as well! ⭐
Thank you for your review, we are glad your experience on Slaite POD has been great! We look forward to continuing working with you to grow your brand.
Aug. 23, 2021
Great service , very fast and imprint quality is verry good ! Nice and complete selection of apparel. We love how simple, convinient and fast it is. Higly recomended
Thank you for your review, we are glad your experience on Slaite POD has been great! Looking forward to working with you to grow your brand.
Aug. 5, 2021
Great communication and customer service, easy to use tutorials for getting your shop up and running, they are always working on trying to make there design process better so you can keep your customers happy, would highly recommend
Thank you for your review we appreciate it. We are continuously improving Slaite POD so your suggestions and feedback is very important to us! We look forward to grow with your brand.
July 28, 2021
Great customer service, speedy fulfilment times and incredible quality. Way to represent Canada Slaite!
Thank you for your review! We're so glad to hear you're enjoying Slaite.
July 27, 2021
Amazingly simple to connect and get up and running. Been going through some design changes and customer support has been refreshingly helpful. Strongly recommend getting samples of embroidered work as the manufacturing process is quite different from printing.
Thank you for the review. We are so glad to hear you're enjoying Slaite!
July 16, 2021
Our experience working with Slaite has been phenomenal. They have been highly responsive, helpful and flexible with our designs and samples, and we are loving the product (+ fast shipping/delivery). This app is super easy to use and the slaite x shopify integration is fully automated so you don't need to manually request fulfilment or manage inventory. Highly recommend this app & print-on-demand service!!
Thank you for the review and the recommendation! We're glad to hear you've been enjoying working with us!
July 12, 2021
So we needed a simple solution for our merchandise and Slaite delivered high quality options! Is the app perfect? No, but given how it’s only been a year I will say that what they have done has been impressive! Pros: - lots of options for clothes, and since it’s print on demand you can design to your hearts intent - affordable costs for both the clothes and shipping - great customer support and user experience Cons: - no international shipping options - limited shipping options. They could only ship directly from their wear house. I’d love the ability to override shipping to a retail location/intermediate facility for holding while also keeping the record intact on my orders page - the ui for designing the clothes can be buggy - the pregenerated images put on the site aren’t transparent, which sucks for theming Will we still use them in the future? Absolutely we love the service and it is amazing. Fix the cons I currently have though and you’ll have a way better experience.
Thank you for your review! We appreciate your feedback and we will certainly bring this back to our team to continually improve our app.
July 9, 2021
The SLAITE pod has been an amazing tool for my brand. They have an amazing selection of high-quality blanks and the website is easy to use. I would 100% recommend it to anybody starting a print-on-demand service.
Thank you for your review! We're glad to hear Slaite is useful for your brand!
July 6, 2021
Slaite has been an integral part of setting up my new apparel business. Their website is very intuitive and easy to navigate. The customer service team is amazing and the quality of their clothing is great. I also love that they're a local Canadian business!
Thank you for your review. We're so glad to hear we were able to help you set up your new business! We look forward to growing together.
June 30, 2021
Great customer service. Integrates seamlessly with Shopify. Canadian company that continues to add more great product to their catalogue at incredibly competitive prices for both product and shipping! Very happy that I discovered this company!
Thank you for your review. We're so glad you discovered us and we look forward to growing with you and your business.
June 28, 2021
Great service no problems with the products and great customer service ! Products always feel comfy and high quality would highly recommend
Thank you for the review! We're glad to hear you're enjoying Slaite!