All reviews

Rating Breakdown

  • 5
    88% (22 ratings)
  • 4
    4% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    8% (2 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 23, 2022

We tried multiple services and nothing compared to the ease of Slaite's interface for designing & uploading shirts. And even more so, is there quick response times, reliability & consistency! Nothing but good things to say.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 3, 2022

We have been in business a couple of years now using different Print on Demand suppliers. Being in Canada Slaite is a breath of fresh air, their flat rate shipping is a godsend, and no border fees like some other companies. We are moving a lot more of our products onto them asap. Suggest you do the same.

Using app

8 months

Total reviews

4

Average rating

5.0

Developer Reply

We are so glad you're happy using SLAITE! And thank you for the review.

5 / 5 Share

Nov. 22, 2021

I have been very pleased with the customer support. As a new creator I've had lots of questions and Rosie has been very pleasant to deal with. They really do care about helping people.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 6, 2021

I have been able to launch apparel for my brand without upfront costs and have the capability to ship anywhere in the US. This is huge for a small business that is just launching like me. The quality of the apparel has been very good. In my experience, every customer service call I've made, the team at Slaite has been terrific. Super personable and ready to help. They have addressed all my questions and concerns in a timely manner. I couldn't be happier with my partnership so far. R. Rivera Body Legacy

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback we are excited you have launched your shop! We are looking forward to working with you to grow your brand.

5 / 5 Share

Sept. 27, 2021

Canadian company with great customer services. I have had some issues with using Slaite compared to other companies but the customer service is amazing and has help get my company rolling with great products. if you are just starting out please consider Slaite for your North American needs.

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your feedback we are glad your experience on Slaite has been great! We are continuously improving and your feedback is greatly appreciated. Looking forward to continue working together to build your brand.

5 / 5 Share

Sept. 21, 2021

I am loving this app. The product creation editor is way easier to use and much better than the previous apps' editor I was using. I had my sister do a test order and the products arrived in the allotted timeframe and I was happy to hear the print quality and clothing were both high quality. Really really happy so far. Would love to see some sizing charts, as incorrect size is one of the main reasons for apparel returns. Beyond that, loving it.

Using app

--

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your review, we are glad your experience on Slaite POD has been great. We appreciate your feedback we will look into sizing charts but for some products we have started adding the size chart table on the product page itself that you can use on your site. Looking forward to working with you to grow your brand!

5 / 5 Share

Aug. 25, 2021

I love this app, they have wonderful customer service and are always quick to respond to any questions. The quality of garments and printing is excellent and very quick turn around time. Highly recommend this app! Very happy to support Canadian POD as well! ⭐

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review, we are glad your experience on Slaite POD has been great! We look forward to continuing working with you to grow your brand.

5 / 5 Share

Aug. 23, 2021

Great service , very fast and imprint quality is verry good ! Nice and complete selection of apparel. We love how simple, convinient and fast it is. Higly recomended

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review, we are glad your experience on Slaite POD has been great! Looking forward to working with you to grow your brand.

5 / 5 Share

Aug. 5, 2021

Great communication and customer service, easy to use tutorials for getting your shop up and running, they are always working on trying to make there design process better so you can keep your customers happy, would highly recommend

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review we appreciate it. We are continuously improving Slaite POD so your suggestions and feedback is very important to us! We look forward to grow with your brand.

5 / 5 Share

July 28, 2021

Great customer service, speedy fulfilment times and incredible quality. Way to represent Canada Slaite!

Store

OGs

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! We're so glad to hear you're enjoying Slaite.

5 / 5 Share

July 27, 2021

Amazingly simple to connect and get up and running. Been going through some design changes and customer support has been refreshingly helpful. Strongly recommend getting samples of embroidered work as the manufacturing process is quite different from printing.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the review. We are so glad to hear you're enjoying Slaite!

5 / 5 Share

July 16, 2021

Our experience working with Slaite has been phenomenal. They have been highly responsive, helpful and flexible with our designs and samples, and we are loving the product (+ fast shipping/delivery). This app is super easy to use and the slaite x shopify integration is fully automated so you don't need to manually request fulfilment or manage inventory. Highly recommend this app & print-on-demand service!!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the review and the recommendation! We're glad to hear you've been enjoying working with us!

5 / 5 Share

July 12, 2021

So we needed a simple solution for our merchandise and Slaite delivered high quality options! Is the app perfect? No, but given how it’s only been a year I will say that what they have done has been impressive! Pros: - lots of options for clothes, and since it’s print on demand you can design to your hearts intent - affordable costs for both the clothes and shipping - great customer support and user experience Cons: - no international shipping options - limited shipping options. They could only ship directly from their wear house. I’d love the ability to override shipping to a retail location/intermediate facility for holding while also keeping the record intact on my orders page - the ui for designing the clothes can be buggy - the pregenerated images put on the site aren’t transparent, which sucks for theming Will we still use them in the future? Absolutely we love the service and it is amazing. Fix the cons I currently have though and you’ll have a way better experience.

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! We appreciate your feedback and we will certainly bring this back to our team to continually improve our app.

5 / 5 Share

July 9, 2021

The SLAITE pod has been an amazing tool for my brand. They have an amazing selection of high-quality blanks and the website is easy to use. I would 100% recommend it to anybody starting a print-on-demand service.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! We're glad to hear Slaite is useful for your brand!

5 / 5 Share

July 6, 2021

Slaite has been an integral part of setting up my new apparel business. Their website is very intuitive and easy to navigate. The customer service team is amazing and the quality of their clothing is great. I also love that they're a local Canadian business!

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review. We're so glad to hear we were able to help you set up your new business! We look forward to growing together.

5 / 5 Share

June 30, 2021

Great customer service. Integrates seamlessly with Shopify. Canadian company that continues to add more great product to their catalogue at incredibly competitive prices for both product and shipping! Very happy that I discovered this company!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review. We're so glad you discovered us and we look forward to growing with you and your business.

5 / 5 Share

June 28, 2021

Great service no problems with the products and great customer service ! Products always feel comfy and high quality would highly recommend

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the review! We're glad to hear you're enjoying Slaite!

5 / 5 Share

June 28, 2021

I've been really impressed with Slaite since day one and have only grown more impressed week by week. For starters, the Slaite app/website integrates seamlessly with my Shopify store and the design tool makes it easy to create new apparel items. Perhaps the best part about dealing with Slaite so far has been the backend customer support I've received from Rosie and the rest of the team. As with any new endeavor there are questions and issues along the way, and we've received excellent service from the Slaite team so far. It's also crucial that POD drop-shippers offer fair pricing in order for the seller to be profitable, and I would absolutely categorize Slaite as very fair. The catalog of products is not huge right now but they are growing and adding new items every week and don't foresee this being an issue in the meantime.

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review! We are glad to hear you've had a great experience so far and we look forward to growing with you and your company!

5 / 5 Share

June 24, 2021

Working with Slaite has been a dream come true! As a new brand and never having used Shopify before, Slaite’s customer service rep went above and beyond with assisting me during my launch. From designing, creating samples, and answering questions about Shopify, Slaite was there for me! When creating my brand, it was especially important to use a Canadian POD drop shipper and after testing a few from other provinces, I was thrilled to find Slaite right here in Ontario. Communication/ Feedback is always professional and timely. Slaite stands behind their creators and understands the importance of quality. Looking forward to growing with this company!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the review! We are always happy to help and look forward to growing with your company as well!

5 / 5 Share

June 23, 2021

Slaite has been a lifesaver in getting started within E-commerce. Like all young companies we've been working hard to get our name out there and testing new products frequently. Slaite has been great in helping us try new things and so easy to use within Shopify. Even when there were hiccups, Slaite's customer service team has been AMAZING. I can't speak highly enough of how quick and professional they have been to work with. They also take our feedback very well and actually put it to use. Definitely the best customer service we have experienced as a business. Thank you Slaite!

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! We look forward to growing with your company!