Carbon Factory review for TikTok Shop Connector — SPL
Oct. 28, 2024
Arranged 2 calls, both not attending. Try to connect to live chat multiple times, which is never live. Never able to connect anyone Support is non exist. Will move on to other company which offer the same function but with better service.
Hi, Thank you for sharing your feedback, we're truly sorry to hear about the issues you've encountered. Our team has reached out to you via email to assist with the problem you're facing. We want to make sure you're having the best possible experience with SPL, and we're here to help make things right. If you contact us at [email protected] OR [email protected] we’ll be happy to issue a refund and also assist you with free integration of your products with TikTok Shop as a gesture of goodwill. We appreciate your patience and the opportunity to resolve this for you.
TikTok Shop Integration for Shopify, Sync Inventory & Orders
Deleted on Shopify: Sept. 29, 2025, 5:03 a.m.