VitalSpark Solutions review for TikTok Shop Connector — SPL

Nov. 19, 2024

The support team at SPL is fantastic! Zarmina helped me get set up with my store, and after linking everything, the app works great. Syncing orders and inventory is super quick, but names and prices take a little longer. One issue for me is that it doesn't sync customer profiles, leading to some duplicates in my system. Without proper order syncing, I miss out on key sales reports I rely on. I’ll probably need to look for another solution for now, but if they can fix the customer profile syncing, I’ll definitely be back!