Gogonuts review for Slide Cart Drawer by AMP
June 15, 2022
Dishonest company practice. They create problems that weren't there. Contacted the support to have one problem fixed (customer unable to use discount code ONLY on mobile) but after giving the support access to the store they decided to remove the laptop discount code(at checkout) as well. These weren't problems that came with the app originally but were created by the Slide Cart team to force stores to use their paid subscription. I understand that all businesses want to make sales but create more problems withholding a default feature for startups isn't the way to go. Will try other apps that are more transparent.
Hi Denny and team Gogonuts, I’m very sorry to read of your experience here. You contacted us regarding the discount code box issue in your store and our team responded to confirm that because you are only on our free plan this feature is not included, and therefore you would need to trial our premium plan for 7 days (at no charge to you). Our team also requested further information from you to be able to assist you with this issue, but we haven't heard back from you. We certainly do not create problems to force you into a paid subscription, and we apologise if that is how it came across. Our team is standing by to assist you when you are ready. Warm regards, Richard Customer Success
