Slingshot Automotive
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Rating
4.7
feedback
4
chart
#9,060
Reviews Over Time
App Ranking
Time spent using app
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25%
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Reviews Summary
The reviews for this Shopify app are mixed, with positive and negative aspects highlighted by users. On the positive side, many users appreciate the excellent team behind the app, mentioning their direct involvement in improving the product and providing great support. The app is also praised for its versatility and flexibility in managing brand listings, as well as the impressive layout of catalogs and quick response rate for product syncs. However, there are also negative experiences shared, with one user expressing frustration over the app's malfunctioning behavior. They reported issues with products being re-uploaded to the site even after removal, causing confusion and potential problems for customers. The user also criticized the app support for being unable to resolve the issue effectively, leading to concerns about SEO and wasted time.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Feb. 13, 2024
Excellent Team! They work with you directly in order to improve the product which is great! This app has a lot of potential! The turn14 app is also great!
Oct. 2, 2023
The staff at Slingshot Automotive have all been fantastic to deal with. Always willing to help out and answer questions.
Aug. 7, 2023
Versatile platform with flexibility to add or modify brand listings. Very impressed with the layout of the catalogs and response rate of the product syncs. Experienced one connection delay with a distributor, hindering products from syncing. The Data Here to There team quickly stepped in to alleviate the broken connection, effectively doing the job of the distributor for them. Needless to say the API subscription fee the distributor was getting is now going where it belongs each month.
Hello, Thank you for your kind words! We really appreciate you taking the time to leave such a great review. We have been working hard to improve Slingshot over the past year or so, and have made many enhancements, as well as adding several new distributors and catalog data sources. We will continue working on the UI and UX, as well as adding to the documentation. Ask us if you ever want to receive the latest version of the User Guide. We're a fan of 10 Second Racing. All the best as you continue to grow your business! - Stephanie
Oct. 21, 2022
NEVER EVER USE THIS APP. I am not kidding. We installed the app and connected to distributor and SEMA catalog. Everything seemed to be ok. Though instead of 200+ brands you will find only 6 with Keystone. So, I added 3 brands to test and the app started synching the data. Today when I opened my admin I saw that the app messed everything up and uploaded all the products from those brands when I filtered out the categories we need. Not a big deal, I thought and decided just to remove them from the site. But right after I removed the products they were uploaded again to the site. Bizarre, I removed them again --> the app put them back again. OK, I decided to disconnect the distributor and the catalog which I did but it didn't help Even without any connection to SEMA and distributor this app somehow puts back the products I remove each and every time. I even decided just to send them to draft in order not to display that mess on the website. BUT it makes them active again. I will have to report this app to SEMA and to all the distributors, as it doesn't work and Alexanrdra does not know what to do. She told me they disconnected the app and stopped it but somehow it's still uploading the removed products to the site. Result: 1. I have +2500 messy products displayed on the site which can cause problems with my customers if someone orders any of that products 2. App support is absolutely helpless, they simply can't fix it 3. New urls will hurt our SEO 4. -1 day of my life trying to solve that. This app should not be here as it's simply dangerous and I will have report it to Shopify.
Sorry to hear you had a bad experience with the app. We can definitely help you with those issues. The goal of the app is to import the brands that you select and keep them synchronized. This is why you see them automatically re-created. It also respects the brand permissions from your catalogs which is why you will see the authorization status on the brands. The best way to fix that is to request approval for the brands that are unauthorized.
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