Slingshot Automotive
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Rating
2.9
feedback
10
chart
#7,251
All reviews
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March 25, 2026
Very confusing to using. Was never able to get help connecting my store to my vendor. Emailed them and never got a response. They did charge my account the $99.00 and kept it. I got nothing from them for a $99 fee.
March 5, 2026
Does not offer order fulfillment for most vendors. Very deceptive on what's actually available from them. Constant bugs. Thought I was stupid but no the app wasn't working on their back end.
Thank you for taking the time to share your feedback. We’re sorry to hear that your experience has been frustrating. After reviewing your support tickets, our team identified several configuration issues that were preventing parts of the setup from working as expected, including distributor catalog settings and title synchronization. Alexandra from our support team has followed up with you directly and summarized the fixes in the support thread. To clarify for anyone reading: automated order fulfillment is currently available for some distributors but not yet for WPS or Parts Unlimited. We understand that this could have been clearer in the app interface, and we appreciate the feedback. Improving visibility around distributor capabilities is something we’re actively working on. Our team has offered to review the store configuration together in a working session to make sure everything is set up correctly and operating as intended. We’re committed to helping merchants succeed with Slingshot and are always happy to work directly with customers to resolve setup issues quickly. — The Slingshot Automotive Team
Feb. 3, 2025
If you’re considering this app, save yourself the frustration. It’s a waste of time, money, and effort, with nothing but broken promises in return. The core features are completely unreliable. Pricing is inaccurate, costs don’t sync, and basic functions fail to operate as promised. While it does allow product uploads, you’re essentially paying extra for a service you already have access to, and the added features don’t even work as they should. This app has been one of the biggest disappointments I’ve ever experienced. Do not buy into there shop in a box. No matter how much time or money I put into it, it never worked properly. Customer support responds quickly, but that’s about it. They acknowledge issues and promise to escalate them, but nothing actually gets resolved. It’s just an endless cycle of waiting with no results.
Thank you for your review. These are brand-specific data issues which are not under our control. For example, the cost issue that you mentioned is due to the brand coding from the distributor. We have notified them and included an override in our app to correct it. We also notified the manufacturer about invalid image URLs. Our app relies on accurate data from the distributors and catalogs. We recommend that you reach out to the manufacturers when you run into these types of issues. Or if you prefer, contact support and we can advocate on your behalf.
Oct. 21, 2022
NEVER EVER USE THIS APP. I am not kidding. We installed the app and connected to distributor and SEMA catalog. Everything seemed to be ok. Though instead of 200+ brands you will find only 6 with Keystone. So, I added 3 brands to test and the app started synching the data. Today when I opened my admin I saw that the app messed everything up and uploaded all the products from those brands when I filtered out the categories we need. Not a big deal, I thought and decided just to remove them from the site. But right after I removed the products they were uploaded again to the site. Bizarre, I removed them again --> the app put them back again. OK, I decided to disconnect the distributor and the catalog which I did but it didn't help Even without any connection to SEMA and distributor this app somehow puts back the products I remove each and every time. I even decided just to send them to draft in order not to display that mess on the website. BUT it makes them active again. I will have to report this app to SEMA and to all the distributors, as it doesn't work and Alexanrdra does not know what to do. She told me they disconnected the app and stopped it but somehow it's still uploading the removed products to the site. Result: 1. I have +2500 messy products displayed on the site which can cause problems with my customers if someone orders any of that products 2. App support is absolutely helpless, they simply can't fix it 3. New urls will hurt our SEO 4. -1 day of my life trying to solve that. This app should not be here as it's simply dangerous and I will have report it to Shopify.
Sorry to hear you had a bad experience with the app. We can definitely help you with those issues. The goal of the app is to import the brands that you select and keep them synchronized. This is why you see them automatically re-created. It also respects the brand permissions from your catalogs which is why you will see the authorization status on the brands. The best way to fix that is to request approval for the brands that are unauthorized.