Smarketly Page Builder Editor
Smarketly Page Builder Editor App
Rating
3.8
feedback
32
chart
#1,632
All reviews
Rating Breakdown
Review RSS Feed
June 26, 2023
Hey, your app broke, everything broke, and now i have duplicate pages on everything. I tried using the delete smartkely option as per your website, but the app interface is broken. I have tried contacting you via email a week ago, with pictures, wrote 2 times, i was ignored every time. I hope you won't ignore this review. Please delete your app from my store, including my code, Thank you. I will edit this review if you fix the problem.
Hey Scaune, Our developers solved the issue on your website, which wasn't related to our app. A conflict on your website led to it. review your website. Good luck to you with your project. Smarketly App Team
Nov. 17, 2021
I deleted the app and the code is still in my theme... how can i completely delete it , i dont want to have it anymore as i dont need.
Hey Bambi Hungary, Unfortunately, due to Shopify permission issue, most of the apps you uninstall from your store will leave some leftover code behind them. We'll be happy to assist you with solving this for your store, for this we have a tool that will remove the code from your theme with a click of a button. We've sent you a direct message with all the information. We are looking forward to hearing from you so we can make this perfect for your store
Oct. 23, 2021
Deleted the app and the code is still in my theme... how do I completely delete it as I don't want that in my theme no more.
Hey DWARA LONDON, We'll be happy to assist you with solving this for your store, we're offering a solid tool that will remove the code from your theme with a click of a button. We've sent you a direct message with all the information. We are looking forward to hearing from you so we can make this perfect for your store
Oct. 17, 2021
The app didn't work well for me. How do i remove all the code after it was deleted? I still see the app on my editor.
Hey little flower pet store, We'll be happy to assist you with solving this for your store, we're offering a solid tool that will remove the code from your theme with a click of a button. We've sent you a direct message with all the information. We are looking forward to hearing from you so we can make this perfect for your store
Sept. 9, 2021
Deleted the app and the code is still in my theme! It is not good for my site. How do I remove this? It will not let you go past the first screen of setup without opting in to one of their plans. I have not received a direct message. I reinstall the app to get to support. I have given this company collaborators access to my store in order to delete this app and its code.
UPDATE: Thank you for approving the access and replying about it here. We went ahead and removed all the code from the store manually and sent you a direct message (it might be in your spam folder, if you don't see it in the inbox) Please confirm that everything is good on your store. --- Hey Ice Blue Jewelry, Unfortunately, due to Shopify permission issue, most of the apps you uninstall from your store will leave some leftover code behind them. We'll be happy to assist you with solving this for your store, for this we have a tool that will remove the code from your theme with a click of a button. We've sent you a direct message with all the information. We are looking forward to hearing from you so we can make this perfect for your store
July 28, 2021
Love this! We seriously can not imagine website making without it. Thank you for providing a free version!
July 5, 2021
The app itself is very good and offers a good set of features but I have uninstalled it and was wondering if you could explain which sets of code I need to remove or if you have tool to remove the code.
Hey Ilhaam UK, Thank you for your lovely review! We've sent you a direct message with the guide for our tool to remove the code easily. If you didn't receive our reply or having any issue with the process, please let us know right away - we'll be delighted to assist with anything!
June 15, 2021
Deleted the app and the code stay in the theme... I am not sure how to remove it. Still trying to figure out how to contact the support since I am already logged out the app.
Hey Qurist, We'll be happy to assist you with solving this for your store, we're offering a solid tool that will remove the code from your theme with a click of a button. We've sent you a direct message with all the information. We are looking forward to hearing from you so we can make this perfect for your store.
May 20, 2021
Deleted the app and the code stay in the theme... I am not sure how to remove it. Still trying to figure out how to contact the support since I am already logged out the app. Can someone share their customer support email address?
Hey Relaxation Studio, We'll be happy to assist you with solving this for your store, we're offering a solid tool that will remove the code from your theme with a click of a button. We've sent you a direct message with all the information. We are looking forward to hearing from you so we can make this perfect for your store.
April 22, 2021
Updating my review. This app looks good and i will probably give it another chance in the future. What Shopify doesn't tell you is that their program integrating with 3rd party apps is a problem (not necessarily the app itself). If you decide to uninstall this one, make sure to just do it from within the app itself - don't click the 'uninstall' button on the shopify app area. This is apparently true for all 3rd party apps and shopify should be more clear about it since they won't offer customer support for 3rd party apps. It actually looked pretty good. But I uninstalled it to try something else. It’s still showing and had not been uninstalled and I can’t get rid of it. Shopify admin is trying to help but hasn’t succeeded yet.
Hey bareLUXE Skincare, We'll be happy to assist you with solving this for your store, we're offering a solid tool that will remove the code from your theme with a click of a button. We've sent you a direct message with all the information. We are looking forward to hearing from you so we can make this perfect for your store.
March 16, 2021
Please remove the code that is slowing down my site. The app didn't do what I needed. It added a text area to all my product pages possible causing duplicate content.
Hey Get Lift Kits, We'll be happy to assist you with solving this for your store - we're offering a solid tool that will remove the code from your theme with a CLICK OF A BUTTON. We've tried to reply to your ticket but unfortunately it doesn't go through. Could you please contact us a message to [email protected] from an active email so we can resolve this. We are looking forward to hearing from you so we can make this perfect for your store.
March 8, 2021
After uninstalling the app, the code still stayed in the files. Had to manually revert back files and delete their codes.
Hey Add To Fart, We'll be happy to assist you with solving this for your store, you don't need to revert your theme - we're offering a solid tool that will remove the code from your theme with a CLICK OF A BUTTON. We haven't recieved any support request from you, so we've sent you a direct message with all the information. We are looking forward to hearing from you so we can make this perfect for you.
March 3, 2021
After uninstalling the app, the code still stayed in the files. Had to manually revert back files and delete their codes. Such a mess. I do not recommend this app. Go watch a video before installing it
Hey Coco & Buttercup, We'll be happy to assist you with solving this for your store, you don't need to revert your theme - we're offering a solid tool that will remove the code from your theme with a CLICK OF A BUTTON. We haven't recieved any support request from you, so we've sent you a direct message with all the information. We are looking forward to hearing from you so we can make this perfect for you.
Feb. 25, 2021
This App has improved our store by such a large amount in such a short amount of time because of the ease of use! They also have THE BEST support team I wanted to use a feature that they did not yet have and they went out of their way to inspect our code and fix it for us. We are beyond grateful thank you so much smarketly!!!
Feb. 24, 2021
This app is amazing! Smarketly is very user-friendly and easy to use. The functionality of the app is outstanding. And, finally, Smarketly's customer support is the best-of-the best. I highly recommend this app. Thank you, Smarketly!
Feb. 9, 2021
I used this app to make nearly every page of my store better. The base features are solid and free. I had a problem that I made and the support team worked with me to get everything back up and running!
Feb. 4, 2021
Outstanding customer support. I emailed because the app had an unexpected impact on my product page images. I received a rapid reply and they resolved the problem is less than a day. Extremely impressed. The app is terrific for page building. Happy to have found it.
Jan. 21, 2021
sinceramente espero que me respondan pronto, la app esta muy bien, si no diera problemas, a mi se me ha creado un espacio en blanco en la parte superior de la pagina de producto, he desinstalado la app, pero sigue apareciendo, tanto el espacio, como la app ïntegrada¨en mi tienda, espero que me den una solucion pronto sinceramente, sino la calificacion bajara a 1
Hello Mi Satisfaccion, Thank you for your feedback. We will be happy to assist you with this issue on your custom theme. We've sent you a request for access and a PM. Looking forward to hearing from you.
Dec. 9, 2020
I really like this app it has help me to make my page beautiful. But I recently tried it with Shopify paid Parallax theme and it doesn't work with it. I wanted to use Text plus image block and the text shows under the image. If I'm able to fix this problem I would give them 5 stars.
Hello NookStyle, Thank you for your feedback! We will be happy to assist you with making it perfect on your custom theme. We've sent you a request for access and a PM. Looking forward to hearing from you.
Nov. 6, 2020
Smarketly is just wonderful - I was able to increase the look and functionality of my basic Shopify store very easily. Customer service is fantastic, nothing is too much trouble for these guys. As my store grows and I start making sales I'll upgrade to the paid plan for sure. If you aren't very good with coding and tech then this is the app for you - just drag and drop sections onto your pages, it's really that easy!
Thank you for such a lovely review! It was our pleasure to assist you with your store and we hope your store grows big and mighty as you want! Let us know if there is anything else we can assist with.