Smarketly Page Builder Editor
Smarketly Page Builder Editor App
Rating
3.8
feedback
32
chart
#2,254
All reviews
Rating Breakdown
Review RSS Feed
Oct. 22, 2020
Outstanding experience with the usage of app so far. will recommend to my friends. Thank you so much!
Oct. 8, 2020
App messes up my website, especially my product pages. All of my product images are all over the place. But I love the fact that they contacted me in less than 24 hours to fix the problem, but I already got helped by Shopify.
Hey Ebikes LLC, We've contacted you via email and we'll be happy to assist you with this matter. We would like to investigate if there's a clash with your theme or other apps on your store. Getting you the best of what we have to offer is our highest priority. Looking forward to hearing from you and solve this out.
Sept. 24, 2020
It seems like if you change your theme, that you lose all the content you've created with this app..
Hey Swift Lifestyes, We've contacted you previously to the email used in your store. If you haven't received our email, please send us a message to [email protected] from your store email, we'll be happy to assist you with this matter. We are looking forward to hearing from you and solve this out.
Sept. 16, 2020
Firstly, I never usually write reviews. However, after I received the best customer service from Smarketly I had to write this one! I had an issue with the placement of reviews on my page. I wrote to the company who supply the reviews app, and they were pretty useless. I came to Smarketly with the request to help me out (even though they didn't own the review app), and I was hoping that they would have some experience in this field. I wasn't disappointed. I simply gave them staff access, and Constantine (support team member) went in and sorted it for my within hours. I think it goes a long way, as someone starting a small business you don't want to spend endless hours on something that isn't your speciality. The support that Smarketly offer gives me the confidence that I need in my site. Thanks again guys, I'm now ready to launch my business!
Sept. 13, 2020
Excellent customer service. This app is worth downloading. Can get a lot of value even out of the free version!
Sept. 1, 2020
The app messed up the code in my theme and had to delete them manually. Now my website looks terrible and still haven't got a reply from them.
Hey Hozai, We'll be happy to assist you with solving this for your store, please send us a message to [email protected] from your store email, so we can take a look directly at this behavior on your store and continue from there. We are looking forward to hearing from you and solve this out.
Aug. 28, 2020
Dont install this app!! It completele messed up my Code! Now i have to search everything and delete this.
Hey Wildlife-Tuning, We'll be happy to assist you with solving this for your store, please send us a message to [email protected] from your store email, so we can take a look directly at this behavior on your store and continue from there. We are looking forward to hearing from you and solve this out.
Aug. 20, 2020
good and fast support. Smarketly Page Builder Editor solved my problem quickly and no problem. thank you.
Thank you for your review. Happy to see that you find it valuable!
Aug. 16, 2020
It is all I was looking for...great app It is all I was looking for...great app It is all I was looking for...great app
Aug. 13, 2020
I installed this app briefly and decided it wasn't for me. I deleted the app but there is code left behind and it is interfering with the design of my website. Support will not respond, even when nudged by Shopify. has been well over a week. Remove. Your. Stupid. App. from my site.
Thank you for contacting us and for your feedback. We checked all over and there's no ticket from your email/store or Shopify on behalf of your store. We'll be glad to assist you with removing the code. We've sent you a direct email and will be happy to hearing from you soon.
Aug. 9, 2020
I didnt used this app too much and the rating is not for the function of the app, but after I installed the app it left all its code which was quite some work to find and delete.
Hey Listogrill, We've already replied to your ticket that we're ready to assist you with removing the code and sent you the instructions. We're gladly assisting with any code removal if you might need it. Looking forward to your reply.
Aug. 7, 2020
Thanks a lot for assisting me with the problem i had , i really like the app and now even better when everything works for me . Thank you
Thank you for your review. The problem that you faced is already fixed and we replied to you via email (It was a conflict with your custom theme). Please check this out again & let us know if there is anything else we can assist with. Best, Smarketly Team