All reviews

Rating Breakdown

  • 5
    47% (7 ratings)
  • 4
    13% (2 ratings)
  • 3
    13% (2 ratings)
  • 2
    7% (1 ratings)
  • 1
    20% (3 ratings)
Review RSS Feed Review RSS Feed

4 / 5 Share

Oct. 17, 2021

The app didn't work well for me. How do i remove all the code after it was deleted? I still see the app on my editor.

Using app

3 months

Total reviews

5

Average rating

4.8

Developer Reply

Hey little flower pet store, We'll be happy to assist you with solving this for your store, we're offering a solid tool that will remove the code from your theme with a click of a button. We've sent you a direct message with all the information. We are looking forward to hearing from you so we can make this perfect for your store

5 / 5 Share

July 5, 2021

The app itself is very good and offers a good set of features but I have uninstalled it and was wondering if you could explain which sets of code I need to remove or if you have tool to remove the code.

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

Hey Ilhaam UK, Thank you for your lovely review! We've sent you a direct message with the guide for our tool to remove the code easily. If you didn't receive our reply or having any issue with the process, please let us know right away - we'll be delighted to assist with anything!

3 / 5 Share

June 15, 2021

Deleted the app and the code stay in the theme... I am not sure how to remove it. Still trying to figure out how to contact the support since I am already logged out the app.

Store

Qurist

Using app

4 minutes

Total reviews

7

Average rating

4.7

Developer Reply

Hey Qurist, We'll be happy to assist you with solving this for your store, we're offering a solid tool that will remove the code from your theme with a click of a button. We've sent you a direct message with all the information. We are looking forward to hearing from you so we can make this perfect for your store.

3 / 5 Share

May 20, 2021

Deleted the app and the code stay in the theme... I am not sure how to remove it. Still trying to figure out how to contact the support since I am already logged out the app. Can someone share their customer support email address?

Using app

1 minute

Total reviews

3

Average rating

4.3

Developer Reply

Hey Relaxation Studio, We'll be happy to assist you with solving this for your store, we're offering a solid tool that will remove the code from your theme with a click of a button. We've sent you a direct message with all the information. We are looking forward to hearing from you so we can make this perfect for your store.

4 / 5 Share

April 22, 2021

Updating my review. This app looks good and i will probably give it another chance in the future. What Shopify doesn't tell you is that their program integrating with 3rd party apps is a problem (not necessarily the app itself). If you decide to uninstall this one, make sure to just do it from within the app itself - don't click the 'uninstall' button on the shopify app area. This is apparently true for all 3rd party apps and shopify should be more clear about it since they won't offer customer support for 3rd party apps. It actually looked pretty good. But I uninstalled it to try something else. It’s still showing and had not been uninstalled and I can’t get rid of it. Shopify admin is trying to help but hasn’t succeeded yet.

Using app

30 minutes

Total reviews

12

Average rating

4.9

Developer Reply

Hey bareLUXE Skincare, We'll be happy to assist you with solving this for your store, we're offering a solid tool that will remove the code from your theme with a click of a button. We've sent you a direct message with all the information. We are looking forward to hearing from you so we can make this perfect for your store.

5 / 5 Share

Feb. 25, 2021

This App has improved our store by such a large amount in such a short amount of time because of the ease of use! They also have THE BEST support team I wanted to use a feature that they did not yet have and they went out of their way to inspect our code and fix it for us. We are beyond grateful thank you so much smarketly!!!

Using app

6 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 24, 2021

This app is amazing! Smarketly is very user-friendly and easy to use. The functionality of the app is outstanding. And, finally, Smarketly's customer support is the best-of-the best. I highly recommend this app. Thank you, Smarketly!

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 9, 2021

I used this app to make nearly every page of my store better. The base features are solid and free. I had a problem that I made and the support team worked with me to get everything back up and running!

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 4, 2021

Outstanding customer support. I emailed because the app had an unexpected impact on my product page images. I received a rapid reply and they resolved the problem is less than a day. Extremely impressed. The app is terrific for page building. Happy to have found it.

Using app

4 days

Total reviews

1

Average rating

5.0

2 / 5 Share

Sept. 24, 2020

It seems like if you change your theme, that you lose all the content you've created with this app..

Using app

2 days

Total reviews

5

Average rating

2.0

Developer Reply

Hey Swift Lifestyes, We've contacted you previously to the email used in your store. If you haven't received our email, please send us a message to support@smarketly.com from your store email, we'll be happy to assist you with this matter. We are looking forward to hearing from you and solve this out.

5 / 5 Share

Sept. 16, 2020

Firstly, I never usually write reviews. However, after I received the best customer service from Smarketly I had to write this one! I had an issue with the placement of reviews on my page. I wrote to the company who supply the reviews app, and they were pretty useless. I came to Smarketly with the request to help me out (even though they didn't own the review app), and I was hoping that they would have some experience in this field. I wasn't disappointed. I simply gave them staff access, and Constantine (support team member) went in and sorted it for my within hours. I think it goes a long way, as someone starting a small business you don't want to spend endless hours on something that isn't your speciality. The support that Smarketly offer gives me the confidence that I need in my site. Thanks again guys, I'm now ready to launch my business!

Using app

19 days

Total reviews

4

Average rating

5.0

1 / 5 Share

Aug. 28, 2020

Dont install this app!! It completele messed up my Code! Now i have to search everything and delete this.

Using app

6 minutes

Total reviews

5

Average rating

3.8

Developer Reply

Hey Wildlife-Tuning, We'll be happy to assist you with solving this for your store, please send us a message to support@smarketly.com from your store email, so we can take a look directly at this behavior on your store and continue from there. We are looking forward to hearing from you and solve this out.

5 / 5 Share

Aug. 16, 2020

It is all I was looking for...great app It is all I was looking for...great app It is all I was looking for...great app

Using app

1 day

Total reviews

4

Average rating

4.8

1 / 5 Share

Aug. 13, 2020

I installed this app briefly and decided it wasn't for me. I deleted the app but there is code left behind and it is interfering with the design of my website. Support will not respond, even when nudged by Shopify. has been well over a week. Remove. Your. Stupid. App. from my site.

Using app

2 minutes

Total reviews

2

Average rating

1.0

Developer Reply

Thank you for contacting us and for your feedback. We checked all over and there's no ticket from your email/store or Shopify on behalf of your store. We'll be glad to assist you with removing the code. We've sent you a direct email and will be happy to hearing from you soon.

1 / 5 Share

Aug. 9, 2020

I didnt used this app too much and the rating is not for the function of the app, but after I installed the app it left all its code which was quite some work to find and delete.

Using app

28 minutes

Total reviews

7

Average rating

3.3

Developer Reply

Hey Listogrill, We've already replied to your ticket that we're ready to assist you with removing the code and sent you the instructions. We're gladly assisting with any code removal if you might need it. Looking forward to your reply.