All reviews

Rating Breakdown

  • 5
    88% (14 ratings)
  • 4
    6% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    6% (1 ratings)

Reviews with Text

  • 100% (16)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 30, 2021

I have a problem with your app, and I have written you twice in the last week with no response. Can you solve my problem with your app? Thanks ----Update: after this review, they solved my problem.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

4 / 5 Share

Oct. 13, 2020

Updated: Thank you. I've received your emails and read the reply to this review. I appreciate the reply and fix. Previous Review: I've emailed support team in the past, via "support link" or the gmail email address they provide in the app. I've never received a response yet. They recently included a new feature in the app, 'Enable GDPR-compliant analytics' which seems to relate to a new console error I'm receiving from our site. I get a status 400 error from file 'set_tracking_consent.json' which, according to Shopify Support, the app is failing for smarteucookinbanner.upsell-apps even when agreeing to cookie consent.

Using app

About 2 years

Total reviews

5

Average rating

4.8

Developer Reply

Hi, thanks for the review and for reaching out! I've been working on new feature development the last few days and got distracted. Sorry about that! (I sent the following via email but for anyone who's curious...) Luckily that 400 status response is just a console warning from a Shopify API that was recently released, and wasn't causing any slowdowns or errors. The banner was still displaying, waiting for consent, and tracking acceptance. Shopify just launched their Customer Privacy API at the start of the month, which is an API that lets our banner tell 3rd party apps when a user has consented to tracking. When the API left beta, Shopify changed the API behavior to render a 400 response if you interact with it when it's not necessary. I just deployed an update to the banner, so now we only call the API endpoint when it's necessary. You won't see that console error anymore, and fortunately you don't need to change anything so we should be all set! Thanks again for reaching out.

5 / 5 Share

June 25, 2019

Really easy to setup & it creates a non-intrusive cookie banner which matches our branding. Would recommend if you want to be GDPR compliant!

Using app

14 minutes

Total reviews

3

Average rating

5.0

1 / 5 Share

June 20, 2019

There is a flaw in the app. Customer service doesn't respond to emails. Would not recommend this app!!

Using app

3 months

Total reviews

4

Average rating

4.0

5 / 5 Share

May 2, 2019

Does exactly what it says it does. Highly recommended to be compliant with new European laws (even if you're not located in the EU).

Using app

12 months

Total reviews

21

Average rating

3.5

5 / 5 Share

Jan. 23, 2019

Great App. It was super easy to install and customize, looks great without grabbing too much customer attention. And most important: it is actually GDPR compliant (unlike most other apps)!

Using app

12 minutes

Total reviews

15

Average rating

4.5

5 / 5 Share

Jan. 18, 2019

This app is great so far. It's simple to use and it actually allows visitors to revoke their consent. The ability to choose if I want to display it at the bottom or the top of my page is also appreciated.

Using app

About 11 hours

Total reviews

12

Average rating

5.0

5 / 5 Share

Sept. 20, 2018

Great App - easy to use and looks great on our page. The customizable features are just right and not complicated.

Using app

9 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 15, 2018

Tried out a few cookie banner apps but this is definitely the BEST of all! Supports all languages, looks smart, has a special tool included, and is pretty cheap compared to other apps which are actually bad. I recommend this app to anybody who needs a GDPR banner - it's really the best!

Store

NORVINE

Using app

1 day

Total reviews

37

Average rating

4.1

5 / 5 Share

June 7, 2018

Great App. Very easy to use!! Highly recommended

Using app

About 2 hours

Total reviews

14

Average rating

5.0

5 / 5 Share

May 25, 2018

Great app, the best so far for GDPR compliance and Ed was so helpful when i was having trouble adding code for Facebook and Google Analytics. It makes it so easy to control cookies and love that it can be customised - all for a great price! Highly recommend.

Using app

2 days

Total reviews

2

Average rating

3.5

5 / 5 Share

May 15, 2018

A Great APP and awesome, friendly customer service :) Check out the banner in action here: http://completeunityyoga.com/

Using app

28 days

Total reviews

8

Average rating

4.9

5 / 5 Share

May 15, 2018

Outstanding app, but even better, outstanding support - highest recommendation!

Using app

1 day

Total reviews

21

Average rating

5.0

5 / 5 Share

April 25, 2018

Very easy to set up and integrates well into site. I like that you can choose to show in EU only and in many languages. Would definitely recommend.

Using app

10 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

April 24, 2018

Super easy to install! Love that it only shows the cookie bar to EU vistors and the automatic translation is perfect! Would definitely recommend!

Using app

21 minutes

Total reviews

7

Average rating

5.0

5 / 5 Share

March 22, 2018

Doesn't overcomplicate things and actually works. Should have tried this one first!

Using app

14 days

Total reviews

4

Average rating

4.0