All reviews

Rating Breakdown

  • 5
    80% (44 ratings)
  • 4
    13% (7 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    7% (4 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 30, 2021

I have a problem with your app, and I have written you twice in the last week with no response. Can you solve my problem with your app? Thanks ----Update: after this review, they solved my problem.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

4 / 5 Share

Oct. 13, 2020

Updated: Thank you. I've received your emails and read the reply to this review. I appreciate the reply and fix. Previous Review: I've emailed support team in the past, via "support link" or the gmail email address they provide in the app. I've never received a response yet. They recently included a new feature in the app, 'Enable GDPR-compliant analytics' which seems to relate to a new console error I'm receiving from our site. I get a status 400 error from file 'set_tracking_consent.json' which, according to Shopify Support, the app is failing for smarteucookinbanner.upsell-apps even when agreeing to cookie consent.

Using app

Over 3 years

Total reviews

5

Average rating

4.8

Developer Reply

Hi, thanks for the review and for reaching out! I've been working on new feature development the last few days and got distracted. Sorry about that! (I sent the following via email but for anyone who's curious...) Luckily that 400 status response is just a console warning from a Shopify API that was recently released, and wasn't causing any slowdowns or errors. The banner was still displaying, waiting for consent, and tracking acceptance. Shopify just launched their Customer Privacy API at the start of the month, which is an API that lets our banner tell 3rd party apps when a user has consented to tracking. When the API left beta, Shopify changed the API behavior to render a 400 response if you interact with it when it's not necessary. I just deployed an update to the banner, so now we only call the API endpoint when it's necessary. You won't see that console error anymore, and fortunately you don't need to change anything so we should be all set! Thanks again for reaching out.

1 / 5 Share

Sept. 8, 2020

Very Bad Support Team. The worst App Support i have had in that 1,5 years i am using Shopify. I have waited 3 days, get an answer, then i wrote in 1 hour back, now i am waiting since 2 days again. Lost 5 days. NO RECOMMEND!

Store

Zanio

Using app

5 days

Total reviews

2

Average rating

1.0

Developer Reply

Hi Zanio, thanks for writing a review, and I apologize we haven't met your expectations on support. Unfortunately, we aren't able to offer custom programming, as you requested. But as mentioned in our reply 3 days ago, you can fix the issue with your Facebook pixel by following Shopify's step-by-step instructions, here: https://help.shopify.com/en/manual/promoting-marketing/analyze-marketing/facebook-pixel#remove-facebook-pixel-code-from-your-online-store

5 / 5 Share

Sept. 12, 2019

The app helped me to make my store GDPR compliant. It is easy to set up and it works well. I can recommend it!

Using app

4 days

Total reviews

2

Average rating

5.0

4 / 5 Share

Sept. 5, 2019

Works well, though it would be useful to have the option to make the banner bigger so it was more obvious.

Using app

Over 2 years

Total reviews

1

Average rating

4.0

4 / 5 Share

Aug. 23, 2019

With this app, I have no worries regarding GDPR compliance. The price is reasonable and it is simple to set & forget!

Using app

About 1 year

Total reviews

2

Average rating

4.5

5 / 5 Share

Aug. 16, 2019

Was very concerned with EU concerns over GDPR rules. Made my store compliant!!! was very easy to set up took less than 5 minutes. THANKS!!

Using app

22 days

Total reviews

4

Average rating

4.8

5 / 5 Share

Aug. 4, 2019

great easy to use and very affordable. Can also change colour and fonts so really happy. thankyou very much

Using app

1 day

Total reviews

5

Average rating

5.0

5 / 5 Share

June 25, 2019

Really easy to setup & it creates a non-intrusive cookie banner which matches our branding. Would recommend if you want to be GDPR compliant!

Using app

14 minutes

Total reviews

3

Average rating

5.0

1 / 5 Share

June 20, 2019

There is a flaw in the app. Customer service doesn't respond to emails. Would not recommend this app!!

Using app

Almost 3 years

Total reviews

4

Average rating

4.0

5 / 5 Share

June 17, 2019

Thanks for the app add-on! Step 1 to building my store! Not really much to say negatively except it does add a cookie accept bar as easily ass installing the app. Recommended for all newbie shopify sellers. - DP Infinite

Using app

19 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 3, 2019

So far, working perfectly. Easy to install and good customisation. Haven't seen any other app which actually allows customers to give positive consent.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 11, 2019

Gives you all that you need ! It has different options and app generates all the necessary information on cookies policy.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 2, 2019

Does exactly what it says it does. Highly recommended to be compliant with new European laws (even if you're not located in the EU).

Using app

12 months

Total reviews

19

Average rating

3.7

5 / 5 Share

March 29, 2019

I really love how easy it is to use the app. It just looks great and functions very well :) This is exactly, what I was looking for!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 19, 2019

I enjoy using this app. I enabled it in my store to increase compliant impression. I'll keep this app as long as our store exist. Thank you

Using app

About 1 year

Total reviews

12

Average rating

5.0

5 / 5 Share

March 15, 2019

This app is very easy to setup and get going, simple to customize so it will match your store theme and at a low cost. Highly recommend this app to anyone that has a store that serves customers in the EU.

Using app

8 months

Total reviews

9

Average rating

4.7

5 / 5 Share

March 3, 2019

i use this app to stay GDPR compliant. I love how this app help me stay compliant easy, as this was the part of the ecommerce journey that scared me the most.

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 28, 2019

It does what it supposed to do and is easy to deal with. If your business needs GDPR consent than I can recommend this one.

Using app

9 months

Total reviews

10

Average rating

5.0

4 / 5 Share

Feb. 18, 2019

It helped my store tremendously. Thank you for creatiting these types of apps they are helpful . O a

Using app

About 2 months

Total reviews

1

Average rating

4.0