hiandco.com.tr review for Tiny SEO Image optimize, Speed
Aug. 23, 2023
I used the trial version, they charged me $19. Although I deleted the application and canceled the membership, my bill seems to be renewed. It was said in the comments that you were misleading and cheating, but I didn't care, but I'm sorry to say that it is true. Nobody is helping me. I will report you on Shopify and Google. *They quickly resolved my issue and refunded my money. Thank you for that.
To anyone reading this: If you have any kind of issue with Billing, SEO or Store Speed - our customer support is available in our app or through email [email protected]. We will help with every concern you have, resolve all issues and provide some extra advice If needed. Just message us, you will not regret It! Please note that If you publish a review, Shopify will show It to us only after 24 to 48 hours. So to get things resolved faster, just email us at [email protected] or message our in-app customer support! --- Old response: The merchant picked the Advanced (which costs 19.99) plan, went through the trial we have and got charged for the plan. But when they reached out to us, we responded immediately and refunded you the full amount: https://prnt.sc/CwSq5w59aUy2 We were able to contact the merchant through social media and resolved the issue for them, they decided to update the review, but still leave It at the lowest rating. And after that we just got ignored. We would never cheat our customers and we usually respond within the hour. So If you have any billing concerns, feel free to reach out to us and we will sort everything out!
SEO, Speed & Image optimizer - Best Shopify SEO app...