www.urban-equestrian.com review for Tiny SEO Speed Image Optimizer

Dec. 2, 2023

I am new to SEO, especially for Shopify, but I learn fast. This seems to be a great app based on my quick test, but I am primarily writing this review for the FANTASTIC customer service I received from them this morning. Eli was at first, extremely helpful and patient with me about some sort of glitch that my system or Shopify site was having. She gave me instructions on how to get TinySEO installed and authorized properly and (after the many attempts I had made) got it all sorted out in a jiffy! Then she offered to assist me with an issue completely unrelated to TinySEO or mere customer service, I gave her collaborator access, and she went into my account and fixed the other issue in minutes, without me even being aware of the issue, thus entirely of her own volition! We then proceeded to have a very illuminating conversation. Like no customer care interaction I have ever had before! If this is what to expect from them in the customer service department then we can have great expectations from their app development! Commendable! I'm now going to actually dive deep into testing the app and properly evaluating it. I'll be back for a second review - it permitted - later.