ETOILE TRIBU review for Tiny SEO Speed Image Optimizer

If you are reading this and are having billing issues, please email us at [email protected] - we resolve 100% of the cases related to billing. --- The merchant chose the yearly plan and was charged $96. After using the app for just one day, it was uninstalled. When this happens, Shopify automatically cancels the subscription, but the invoice for the selected plan is sent at a later date by Shopify. When the merchant contacted us, we resolved the issue within 30 minutes and issued a full refund - no questions asked. That’s why it’s a bit surprising to see such a review, especially after we addressed the issue so quickly, provided a full refund, and even received a thank you. We also followed up via email and WhatsApp but didn’t receive any response. We hope everything is okay on the merchant’s end, and that they’ll be able to get back to us.