Hystar review for Tiny SEO Speed Image Optimizer

We managed to get a single response from the merchant and checked the issues they mentioned in the review. 1. Checked variants we got from Shopify and checked the merchants store and all of the variants were re-assigned correctly. 2. We have all backups of the images and offered to restore all of them to the original state. When images are optimized It's only natural that they are replaced with optimized versions. We cannot have the same image as It would have no affect. 3. The loading time increased on pages where the images were optimized. 112 MB reduced from 133 images which is almost 1MB per image and It's an amazing result! It should reflect on the page speed insights in 24-48 hours. We tried to help the merchant, offered to change all images back to original, offered additional help to further speed up their store as there is quite a few things to improve that would increase speed and sales alongside that. It's quite sad to see that such cool looking stores with great products leave reviews without contacting us first when It's a 10 minute thing to restore all images and we would provide a lot more that would help the merchant out a lot. Also to answer why It's a 4.9 star - It should be a 5* average. Our bad reviews are only from customers who are not willing to accept our help. Everyone else is really happy with our product and customer support we provide! We help people not only increase their site speed and SEO, but provide tips on how to increase sales too! Edit: Thank you so much for the updated feedback! I hope our tips will help you with increasing your speed a lot more!