Inaaz.biz review for qikify Mega Menu & Navigation

May 18, 2019

I am struggling since 24 hours to see results of menus, 99 % smart menu rejects even shopify genuine tags and keyword . The same tags and keywords work fine with shopify , fetches results but they give no result in Qikify smart menu. I gave them 2 weeks time to accept tags and keywords of shopify and program it to accept and throw results as given by shopify in shopify search of tags and keywords. If faster action is done and result is given as desired, we will enhance the rating. Qikify Support staff are very admant, not ready to listen , not ready to work on apps , they are list bothered about our customers who have been complaing that smart menu does not work , gives with zero result. Their apps does not identify genuine tags of shopify. Smart menu rejects 99 % shopify tags and hence it is alarming to see no results in menus. The tags are genuine and still it does not work in smart menu but same tags work in Shopify. I requested them multiple time chat online or talk in skype free talk but they are so adamant that they dont wish to even discuss our problems. I have never seen such a peak level of non-cooperation and zero support. All genuine tags that is working in Shopify , are not supported in Smart Menus. We are so frustrated last few days. They don't give any support. There is no wrong tags made or created, all are genuine tags in shopify and it works well in shopify. They just do not want to work on issues and hence they give these fake logics. Any way, I have given them 2 weeks time to support well and resolve problems. I have asked shopify to hold subscription and no support tendency of the staffs to work on our problemsbeing faced by customers..