Rating

4.9

feedback

987

Reviews

chart

#837

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    16%
  • Less than a month
    38%
  • Less than a year
    32%
  • More than a year
    12%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from users, with many praising the exceptional customer support provided by the team, particularly mentioning individuals like Miley, Flynn, Ginny, and Henry. Users appreciate the quick responses, efficient problem-solving, and personalized assistance they received. The app is commended for being easy to configure, user-friendly, and offering a wide range of customization options for creating mega menus. Additionally, users highlight the professionalism, speed, and effectiveness of the support team, emphasizing the app's value and recommending it highly to others. However, there was one negative review mentioning bugs in the app, difficulties in configuring submenus, and poor support experience.

Highlights

Exceptional customer support and quick responses
User-friendly interface and customization options
Professionalism and effectiveness of the support team
Positive recommendations and high value
Issues with bugs, submenu configuration, and support

Rating Breakdown

  • 5
    95% (942 ratings)
  • 4
    3% (25 ratings)
  • 3
    0% (1 ratings)
  • 2
    1% (6 ratings)
  • 1
    1% (13 ratings)

Reviews with Text

  • 88% (869)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 10, 2026

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, We're thrilled to hear you had a positive experience with our app! Your kind words mean a lot to us. We take customer satisfaction seriously and really want to provide our customers with a standard service. Thanks for taking the time to share your thoughts! It truly motivates us to keep delivering the best possible experience for our customers. If you ever need anything in the future, please don't hesitate to reach out. Thanks again, Qikify Team

5 / 5 Share

April 7, 2026

Great Menu builder! Very easy to use and perfect for beginners! the support agents are very helpful!!

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, We're thrilled to hear you had a positive experience with our app! Your kind words mean a lot to us. We take customer satisfaction seriously and really want to provide our customers with a standard service. Thanks for taking the time to share your thoughts! It truly motivates us to keep delivering the best possible experience for our customers. If you ever need anything in the future, please don't hesitate to reach out. Thanks again, Qikify Team

5 / 5 Share

April 7, 2026

fastest cs ever

Store

TRAVOCA

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, We're thrilled to hear you had a positive experience with our app! Your kind words mean a lot to us. We take customer satisfaction seriously and really want to provide our customers with a standard service. Thanks for taking the time to share your thoughts! It truly motivates us to keep delivering the best possible experience for our customers. If you ever need anything in the future, please don't hesitate to reach out. Thanks again, Qikify Team

5 / 5 Share

April 6, 2026

Amazing customer service I had a problem with the dropdown menu on mobile, reached out to support and they fixed it in minutes. Super quick and helpful

Using app

About 10 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, We're thrilled to hear you had a positive experience with our app! Your kind words mean a lot to us. We take customer satisfaction seriously and really want to provide our customers with a standard service. Thanks for taking the time to share your thoughts! It truly motivates us to keep delivering the best possible experience for our customers. If you ever need anything in the future, please don't hesitate to reach out. Thanks again, Qikify Team

5 / 5 Share

April 3, 2026

Very attentive and helpful in solving my issue

Using app

Over 6 years

Total reviews

3

Average rating

3.7

Developer Reply

Hi there, We're thrilled to hear you had a positive experience with our app! Your kind words mean a lot to us. We take customer satisfaction seriously and really want to provide our customers with a standard service. Thanks for taking the time to share your thoughts! It truly motivates us to keep delivering the best possible experience for our customers. If you ever need anything in the future, please don't hesitate to reach out. Thanks again, Qikify Team

All reviews

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