Qikify Mega Menu & Navigation

Very very poor and un responsive customer support not worth of even spending a penny on it

这个插件就是根本不能实施完全自定义（字体、颜色...），欺骗shopify商家安装，避雷避雷 客服也不是很了解自家的产品甚至有阅读障碍 白白浪费我的时间成本，我甚至连一颗星也不想给他打

Terrible app!! Support is never online and does not help. Menu did not work properly and no one every helped.

Unfortunately, I can only give this app one star. For $20 a month, I expect quick support. The app lacks settings to visualize the design. If you make the background black and the text white in the top menu with the search bar, the icon and the placeholder text in the search field will also be white. So you only have a white bar. You can't change the background color of the search bar separately either. There are no settings for spacing in the submenu. There are predefined spacings, but they are much too large in the distance jumps. Furthermore, the entire submenu has a thin white frame. So if you use a darker background, the menu looks like a website with frames, like from the 2000s. In my opinion, support should respond within 8 hours. At $20 a month, this app isn't exactly cheap considering that it can't do much and it lacks the most basic settings that should actually be a given in this day and age. Conclusion: If you have expectations of a good construction kit, then I definitely cannot recommend this app at this point in time. Because it lacks professional implementation and good support. Because it takes too long to arrive.

NO WORK AT ALL!!!!!!

Been using this app for about 1-2 months. Not user friendly, and customer service is beyond hard to reach. When they do finally answer, it's with vague answer, and no solution to problem. If you website has multilanguages, then you're screwed, because the multilanguage cannot translate the mega menu, and this app does not support anything beyond basic name. So they don't have a solution, and does not really care to be honnest. There's a bunch of other apps for this, I'm shopping another one right now. Do yourself a favor, and find another one than this one. ***UPDATE : Reached out to our internal developers, AND to shopify developers, and both confirmed that all of the issues we have is related to their app. Filed an official complaint. Again, cannot stress enough how much trouble you'll get with this app, and how easier it is to simply start working with another one from the start.

Been using this for a while and really liked it. However, My mobile app is not working (MAJOR LOST SALES). I opened a ticket three (3) days ago and still no response. Needless to say I am quite angry right now!

SmartMega Menu was nice, until I needed customer service. It is very difficult to get customer service. I've contacted Qikify customer support and haven't received a response in 9 days. I've sent 5 emails to them to solve this issue and Qikify is not helping. It's very frustrating. Because of this, my customers can't contact us through our website. We are losing business because of the lack of customer support from Qikify. Hopefully you have better luck with their customer service.

Their support is lackluster, it's a push or like a major drag to have them correct options, it's almost like a pulling teeth process just no enthusiasm to fixing menu options. Front facing, the Menu's Mobile version doesn't display properly on Tablet and Mobile view, no customizable features at all, our Menu Hierarchy is a total mess, they're set up correctly and asked support and their response was "we fixed it" meanwhile they didn't fix anything at all. I will delete or modify this review once I see they properly PAY ATTENTION to me and stay focus on our requests mentioned in our email. we use many APPS I've simply never witnessed such careless responses and lack of focus. The Tablet view is literally cut-off when not expanded in full view screen mode, I don't understand it's what this APP specializes in and they never addressed such kingergarden concerns to their APP, that's so unprofessional. Maybe they'll fix it, maybe they won't, but like I said my review is based off my current experience, when they correct the issues I'll gladly modify this review as I see fit.

the mobile menu is useless, it loses its dimensions, the design of your mobile menu is lost, it would be great if you had a guide to solve this problem, thank you for your time reading this review.

I have been a customer for a long time and love the app, HOWEVER, I am giving a 1 star review right now because the menu has gone completely blank with no fix. No matter what I do the menu is completely gone and my site is not navigable. I guess I'm shut down for the day. Beware of this if you are thinking of using the app.

spent a lot of time on it, got it to work, and realized once you scroll down, the menu can't be click. Emailed support a couple times and no answer.

I have to amend my review. The app has a fatal flaw! DO NOT INSTALL THIS APP!!!!!!!! The drop-downs appear not only when you hover the menu header but also when you hover anywhere the menu will appear which obscures that part of the page. Read the rest of the review but as I told the publisher these issues should have been fixed before release. I've wasted countless hours when I discovered this fatal flaw. This app is way too finicky. Little adjustments to any menu can have a global effect on sub and parent menus. Adding pictures to a menu is relatively easy but placement is impossible even though there is a drop down menu, it almost never works. Virtually NO drag and drop make using this app extremely time consuming. I would only recommend it to someone with a lot of extra time on their hands.