Nether Industries review for qikify Mega Menu & Navigation

1 / 5

Feb. 8, 2022

SmartMega Menu was nice, until I needed customer service. It is very difficult to get customer service. I've contacted Qikify customer support and haven't received a response in 9 days. I've sent 5 emails to them to solve this issue and Qikify is not helping. It's very frustrating. Because of this, my customers can't contact us through our website. We are losing business because of the lack of customer support from Qikify. Hopefully you have better luck with their customer service.

Using app

7 months

Total reviews

4

Average rating

3.5

Developer Reply

Hi Nether Industries, We sincerely apologize for the bad experience with our Smart Menu app. We could not reply you immediately due to the New Year holiday. Our support team have reached and helped you solve the issue. Could you please check your email? Please contact us at support.qikify.com for better follow-up with this issue.

qikify Mega Menu & Navigation for Shopify
qikify Mega Menu & Navigation
4.9 star
1,098 reviews

Mega Menu with Images, Drop Down, Smart, Navigation Menu

Developer
Shopify App Store