Bem Estar Essencial review for qikify Mega Menu & Navigation

4 / 5

Oct. 23, 2019

Contacted with Cedrus and this was a terrible support! Just 3 days ago i tried changing the font-size of my Menu, I adjusted to 16px and nothing happened. I certified that it did the same thing with a clean cache, so its not because of me. Contacted them and they said its because my app is not updated, I pay to have an app and why is it not updated? This is the second time they say stuff like this to me! Then i ask if they can help with personalising the menu (really small stuff), sent a picture to see if they could help. They changed stuff on the store, but then completely ignored the mobile version, so my store got all messed up and they respond to you 1 time a day, if what they did was wrong then good luck you have to wait until next time, to MAYBE, have stuff fixed. Very unprofessional app support, I still have my store messed up and they don't even care. The worst support I've seen on Shopify. Do not buy this. UPDATE: They have come around after this review and helped me with this, fixing the error. Hope the professionalism improves. UPDATE: I have help them a lot in correcting the display of the menu on iPhones, iPads, etc. They have been available to improve and helpful!

Using app

12 months

Total reviews

7

Average rating

3.7

qikify Mega Menu & Navigation for Shopify
qikify Mega Menu & Navigation
4.9 star
1,095 reviews

Mega Menu with Images, Drop Down, Smart, Navigation Menu

Developer
Shopify App Store