SecretAyu review for qikify Mega Menu & Navigation

Dec. 1, 2020

Reply to your comment for 1 Dec , kindly take note that your support did not help me at all. The support who helped me all the way is support from Shopify. Pls get it right for my case. I done everything and troubleshot on my own and with shopify support!! NOT YOUR SUPPORT! STOP FAKING RESPONSE HERE FOR LET PEOPLE THINK THAT YOUR SUPPORT IS GOOD AND DID HELPED ME BUT ISSUE IS MINE! Your support doesn't read my issue properly. Despite I already told him that that I had done everything, but he continued to said "his app is trusted app because it has 9k merchant using it, therefore, Nothing is wrong" Without giving further assistance, he asked me to continue to do whatever I am doing till it work fine on it own. So this is the help that was given? what a joke. Don't keep pointing finger to customer. Bad customer service means bad customer service. STOP finding excuses. Pls get it right that the best support given to me is shopify NOT FROM SMART MEGA! --------------------------------------------------------------------------------------------------- Couldn't login at all. Lots of hCaptcha issue that prevent me to login. Keep asking me to try again. Received replied from support. Unwillingly to help. Claim proudly that their app is trusted app with 9000 merchant using it. So problem is mine not theirs. Despite, I told the support that I have clear the cache, browsing history, using different browser, also used Incognito several times, the problem still the same. Instead of helping me, He still claim that issue is mine, continue to clear cache till it works because his app is trusted app. So I know now that app will not break down, PC will not break down. The support from this app is hopeless. Instead of helping the customer to solve the issue, they chose to point finger here and there. Thanks.