SMART Shipping Rates & Rules

Couldn't be happier. Other users were saying the customer service is good so I asked for help immediately after downloading the app. Agent was on helping me within seconds and in minutes everything was set up. I've not had to lift a finger. The shipping rules work as intended and it has solved many of our headaches. 10/10 from us!

Amazing app and the most amazing support i have ever had! Strongly recomend this app!

Mira was a ton of help setting up all the shipping Zones throughout Canada and the response rate was exceptional, highly recommend.

Customer service is fantastic!

I had a fairly complicated request and the live help solved it without me lifting a finger. Great customer service

One of the fastest installs around and did exactly what was needed

Amazing app

Best customer service, replied and set up my custom shipping rate profile within seconds

**Exceptional Support — Patient, Thorough, and Extremely Knowledgeable** I cannot say enough good things about the support I received from Mira. We had a very complex Shopify shipping configuration involving retail customers, multiple ZIP-code delivery tiers, B2B companies, CNRG, separate shipping profiles, Local Delivery, Store Pickup, and an outside-area freight deposit. This was not a simple setup, and there were several layers that had to work together without disrupting portions of our B2B system that were already functioning correctly. Mira stayed with me through the entire process, carefully troubleshooting each issue rather than making broad changes that could have damaged the existing configuration. She explained what she found, proposed changes before making them, respected the areas I specifically asked her not to alter, and helped us test each delivery tier individually until everything worked as intended. By the end, we successfully had: • Local delivery working for our closest retail ZIP codes • Extended and regional delivery tiers displaying correctly • B2B delivery methods properly separated from retail customers • Our CNRG configuration preserved • An outside-area freight deposit working correctly • Local Delivery and Store Pickup left intact • Our dedicated B2B test environment preserved for future testing What impressed me most was Mira's **patience and willingness to keep investigating when something didn't behave as expected**. Instead of assuming the configuration was correct, we tested it, found the issue, corrected it, and tested again. For a small business trying to build a shipping system that can support both retail customers and a growing B2B dealer network, that level of support is incredibly valuable. Thank you, Mira, for sticking with us and helping get this across the finish line. **Five stars without hesitation.**

Mira helped me solve a problem that I had worked on for days in about 30 seconds. Thank you! Fantastic.

Extremely helpful in setting up this app.

The support was out of this world and has saved us literally weeks and £1000s. Mira was amazing!

Service client au top !

Mira is very supportive. She was quick to respond and address the issue/ question I had. She is very righteous and efficient problem solver.

Support is great!

Super helpful! Stayed with me until it was complete. Didn't have to wait at all for help!

Assistenza davvero impeccabile! Mira è stata gentilissima, disponibile e soprattutto estremamente competente. Mi ha seguito passo dopo passo nella configurazione, riuscendo a risolvere tutto in pochissimo tempo e spiegandomi ogni passaggio con grande chiarezza. È raro trovare un’assistenza così rapida, concreta e attenta: in pochi minuti siamo riusciti a configurare esattamente ciò di cui avevo bisogno, senza complicazioni e senza perdite di tempo. Un enorme grazie a Mira per la professionalità, la pazienza e la disponibilità. Servizio assolutamente da 5 stelle!