WHF Smart Tags
Automatically tag products, orders & customers, the smart way!
Rating
3.2
feedback
85
chart
#176
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
1%
-
Less than a month
25%
-
Less than a year
34%
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More than a year
39%
Reviews Summary
The reviews for this Shopify App are mixed, with both positive and negative feedback. On the positive side, users appreciate the app's functionality in automatically tagging products and orders, saving time and reducing manual work. Some users have found the app to be powerful and helpful in streamlining their store operations. However, the most common complaint revolves around the lack of customer support. Many users have expressed frustration over the unresponsiveness of the support team, with some waiting weeks for a reply. Issues with upgrading plans, exceeding limits, and technical glitches have been mentioned without resolution. Despite the app's potential and features, the absence of reliable customer support has led to dissatisfaction and a search for alternative solutions.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
May 27, 2024
No response from support - I have exceeded their tagging limits and there are no other plans to select so my store is not functioning correctly. I need a response to my email so that I can fix the error "Current plan limits exceeded"
Sept. 19, 2023
I don't think this company actually exists anymore. Used to be able to get a response from them when things go wrong (which happens a lot), but they literally just don't respond now. Guessing someone set this up at some point and is not off doing other things. Buyer beware!
Sept. 29, 2022
No reply from support in 8 days. The app does what it is supposed to, but help is nonexistent. I will update if I hear back from them.
Oct. 18, 2021
I literally never leave reviews but the customer support for this app is horrific. I reached my limit on the current plan and I've been trying tp upgrade my plan for months and months now with absolutely no response from the team
Sept. 29, 2021
I emailed and live chatted more than a handful of times for support and didn't get a single response. Couldn't get app to work. :(
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