TenVape review for SmartCopy
Sept. 29, 2023
On 2023-09-22, i have tried your app for several minutes and uninstalled it, because it's not the app for our demand. I thought it wont' charge us because we just tried your app within ten minutes. We tried other apps in this way, and no charging/ trial fee at all. Yet, it's so pitiful and surprising that you charged us $14.99. I have emailed twice, stil no response. So disappointed.
We apologize for the inconvenience caused by the unexpected charge on your account. We understand your frustration, and we're committed to resolving this issue promptly. Rest assured, we will refund any transaction made with our app. To expedite the process, please send us a screenshot of the transaction details via email. Once we receive the necessary information, you can expect a refund within a few hours. Again, we apologize for any inconvenience this has caused. We value your feedback and strive to ensure the best experience for all our users. Thank you for your understanding. Best regards,
