TechnoMasters review for SmartCopy
Jan. 3, 2024
Don't use this App. It isn't working and if uninstalled in free trial period, the amount is deducted. I installed and it didn't worked. I uninstalled in 15 minutes (1 day is free trial) and 9.99 USD deducted from my card. And the support is even not responding. Not recommended.
We appreciate your feedback and are sorry to hear about the inconvenience you've faced. However, we would like to clarify a few points to ensure accurate information: 24/7 Active Support: Our support team is available around the clock to assist you with any concerns or issues you may encounter. We strive to provide prompt and helpful assistance to all our users. Trial Period Billing: Our billing system is designed to charge users only after the completion of the free trial period. If you were charged within the trial period, we sincerely apologize for any oversight, and we are committed to rectifying this issue promptly. Please provide us with your account details, and we will investigate the matter thoroughly. Unbiased Reviews: We take customer feedback seriously and encourage honest reviews. However, it appears that your experience might not be an accurate representation of our service, as you mentioned uninstalling the app within 15 minutes of installation. We believe a fair evaluation should be based on the actual usage of the app and its features. Competitor Interference: While we respect healthy competition, it's important to note that some reviews may be misleading or influenced by competitors. We encourage users to try our app and form their opinions based on their own experiences. We understand the frustration this situation may have caused, and we are committed to addressing your concerns. Please reach out to our support team with your account details so that we can investigate and resolve this matter promptly. Thank you for bringing this to our attention, and we look forward to the opportunity to make things right.