Upsell & Cross‑Sell SmartFlow

Nothing fancy from my side, I just wanted post-purchase offers that worked. This tool does the job and the revenue tracking is useful when I check the store at the end of the week.

I like having product-based targeting and quantity limits in the same place. It gives me more control over what customers see without building everything from scratch. One thing I'd change is the preview, I want to see the offer on more screen sizes before publishing.

I made my first upsell in minutes and it acctually worked better than I expected.

I run a fairly busy store and this has made our post-purchase offers much easier to manage. The drag-and-drop builder is straightforward, the responsive templates saved me design time, and the one-click offers don't interrupt checkout. I also like seeing conversion and revenue numbers in one place. My only gripes are that the analytics could load faster and the display rules take a little digging to understand.

Setting up thank-you page deals took hardly any time, and the custom designs look good on Mobile. I can show different products to different customers too which fits how our catalog is set up.

I've been using this for post-purchase offers and the templates saved me a lot of fiddling. The analytics are clear too so I can see which funnels actually bring in extra sales. I do wish the reporting had a weekly summary I could scan faster. Still its been a solid addition to our store.

Really handy, adds a little extra revenue after checkout. No fuss here!

I set these up for clients, six stores on Smartflow and every one of them has kept it past the trial. The preview shows exactly what the customer sees so I stopped guessing. Two asks. Let me copy a funnel between stores instead of rebuilding. And the docs are thin, half my answers came from support chat.

Capped the offer at two units so I don't blow through stock on the popular items. Take rate sits around 11 percent. zero extra refund requests since Upsell Cross went live, which was the thing I was watching for.

Most of my buyers are on their phone and the offer isnt squished or cut off which was my main worry going in. Smartflow handles that fine. thats really all i needed from it

Honestly expected to uninstall this within a week. What changed my mind is that the offer actually matches what they just bought, someone buying protein doesnt get shown a shaker they already have. Ran two versions against each other for a month and Smartflow picked a clear winner. Wish there was a smaller plan for stores doing under 100 orders.

order average went up about 9 dollars sinse we turned smartflow on. no complaints from anyone

Customer doesnt re enter payment info which is the whole reason these things convert. funnel breakdown in the app is more detailed than i expected

adding maybe plan a month to the shop with Smartflow and i barely touched it after setup

The customer profile targeting has worked well for us and the shipping configuration options are flexible enough for our setup. I do think the dashboard could surface important metrics sooner, and I'd appreciate a few more customization choices for how offers appear. Still, it has delivered good results.

I mainly installed it for offer targeting, but the analytics ended up being just as valuable. Seeing revenue tied to individual funnels makes decisions a lot easier.

I mainly installed it for offer targeting, but the analytics ended up being just as valuable. Seeing revenue tied to individual funnels makes decisions a lot easier.

Our catalog has a lot of product combinations so finding relevant add-on offers used to be messy. This tool handles that much bettter than what we had before, and I like being able to tweak display rules without needing help from anyone else. The conversion data is usefull when comparing campaigns too. One thing I'd add is a faster way to duplicate funnels, that would save some time.

Been using it for a while now. The quantity limits create a bit more urgency for shoppers and thats really all I wanted from it, no complaints.

Not someone who usually leaves reviews but this has been useful. I can set different offers based on previous purchases, which saves me a lot of manual work. The reporting section gives me enough detail to make decisions. Would be nice if there were more examples for first time users though.