Upsell & Cross‑Sell SmartFlow
All reviews
I've been testing different offers for customers who buy our skincare sets, and the targeting options are pretty useful. I can make recommendations based on what someone actually purchased instead of showing everyone the same thing. The analytics also help me spot which funnels are bringing in extra sales. I'd appreciate more ways to export the reports, and the design editor could use a few additional layout controls. Still, it's been a worthwhile addition to our store.
Set up a bundle offer during my lunch break and had it running the same day. The one-click purchase option is a nice touch, customers dont have to start checkout all over again.
I wanted a way to offer related products after checkout without making the whole buying process complicated. This app has been helpful so far, and the templates saved me a lot of design time. I can also see which offers bring in revenue. I'd love a few more template styles for seasonal campaigns though.
The one-click upsells are the part I use most, and the product targeting has helped me show more relevant offers. I dont have to babysit it every day either, which is a big plus.
I tested a few offers with this and finally found a funnel that made sense for our average order size. The A/B testing is useful, the funnel revenue numbers are easy to follow, and I like being able to compare versions. The interface can feel a little busy at first and I got confusd finding some display settings, but once I knew where things were it was fine.
Nothing fancy from my side, I just wanted post-purchase offers that worked. This tool does the job and the revenue tracking is useful when I check the store at the end of the week.
I like having product-based targeting and quantity limits in the same place. It gives me more control over what customers see without building everything from scratch. One thing I'd change is the preview, I want to see the offer on more screen sizes before publishing.
I made my first upsell in minutes and it acctually worked better than I expected.
I run a fairly busy store and this has made our post-purchase offers much easier to manage. The drag-and-drop builder is straightforward, the responsive templates saved me design time, and the one-click offers don't interrupt checkout. I also like seeing conversion and revenue numbers in one place. My only gripes are that the analytics could load faster and the display rules take a little digging to understand.
Setting up thank-you page deals took hardly any time, and the custom designs look good on Mobile. I can show different products to different customers too which fits how our catalog is set up.
I've been using this for post-purchase offers and the templates saved me a lot of fiddling. The analytics are clear too so I can see which funnels actually bring in extra sales. I do wish the reporting had a weekly summary I could scan faster. Still its been a solid addition to our store.
Really handy, adds a little extra revenue after checkout. No fuss here!
I set these up for clients, six stores on Smartflow and every one of them has kept it past the trial. The preview shows exactly what the customer sees so I stopped guessing. Two asks. Let me copy a funnel between stores instead of rebuilding. And the docs are thin, half my answers came from support chat.
Capped the offer at two units so I don't blow through stock on the popular items. Take rate sits around 11 percent. zero extra refund requests since Upsell Cross went live, which was the thing I was watching for.
Most of my buyers are on their phone and the offer isnt squished or cut off which was my main worry going in. Smartflow handles that fine. thats really all i needed from it
Honestly expected to uninstall this within a week. What changed my mind is that the offer actually matches what they just bought, someone buying protein doesnt get shown a shaker they already have. Ran two versions against each other for a month and Smartflow picked a clear winner. Wish there was a smaller plan for stores doing under 100 orders.
order average went up about 9 dollars sinse we turned smartflow on. no complaints from anyone
Customer doesnt re enter payment info which is the whole reason these things convert. funnel breakdown in the app is more detailed than i expected
adding maybe plan a month to the shop with Smartflow and i barely touched it after setup
The customer profile targeting has worked well for us and the shipping configuration options are flexible enough for our setup. I do think the dashboard could surface important metrics sooner, and I'd appreciate a few more customization choices for how offers appear. Still, it has delivered good results.
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