Upsell & Cross‑Sell SmartFlow
All reviews
I set these up for clients, six stores on Smartflow and every one of them has kept it past the trial. The preview shows exactly what the customer sees so I stopped guessing. Two asks. Let me copy a funnel between stores instead of rebuilding. And the docs are thin, half my answers came from support chat.
Capped the offer at two units so I don't blow through stock on the popular items. Take rate sits around 11 percent. zero extra refund requests since Upsell Cross went live, which was the thing I was watching for.
Most of my buyers are on their phone and the offer isnt squished or cut off which was my main worry going in. Smartflow handles that fine. thats really all i needed from it
Honestly expected to uninstall this within a week. What changed my mind is that the offer actually matches what they just bought, someone buying protein doesnt get shown a shaker they already have. Ran two versions against each other for a month and Smartflow picked a clear winner. Wish there was a smaller plan for stores doing under 100 orders.
order average went up about 9 dollars sinse we turned smartflow on. no complaints from anyone
Been running my tackle shop online since 2011 and I have tried four of these upsell apps. Smartflow stuck. The builder you just drag the pieces where you want them, took me an afternoon. Countdown clock got more people moving than I thought. Letting them pick the size right on the offer matters when you sell waders. Support answered me on a Sunday. Shipping rate part confused me a while, and I want a phone app.
Customer doesnt re enter payment info which is the whole reason these things convert. funnel breakdown in the app is more detailed than i expected
adding maybe plan a month to the shop with Smartflow and i barely touched it after setup
The customer profile targeting has worked well for us and the shipping configuration options are flexible enough for our setup. I do think the dashboard could surface important metrics sooner, and I'd appreciate a few more customization choices for how offers appear. Still, it has delivered good results.
I mainly installed it for offer targeting, but the analytics ended up being just as valuable. Seeing revenue tied to individual funnels makes decisions a lot easier.
I mainly installed it for offer targeting, but the analytics ended up being just as valuable. Seeing revenue tied to individual funnels makes decisions a lot easier.
Our catalog has a lot of product combinations so finding relevant add-on offers used to be messy. This tool handles that much bettter than what we had before, and I like being able to tweak display rules without needing help from anyone else. The conversion data is usefull when comparing campaigns too. One thing I'd add is a faster way to duplicate funnels, that would save some time.
Been using it for a while now. The quantity limits create a bit more urgency for shoppers and thats really all I wanted from it, no complaints.
Not someone who usually leaves reviews but this has been useful. I can set different offers based on previous purchases, which saves me a lot of manual work. The reporting section gives me enough detail to make decisions. Would be nice if there were more examples for first time users though.
Pretty good app, helped increase cart value and was easyy to manage.
Not someone who usually leaves reviews but this has been useful. I can set different offers based on previous purchases, which saves me a lot of manual work. The reporting section gives me enough detail to make decisions. Would be nice if there were more examples for first time users though.
After trying a few options I ended up sticking with this one. The customer targeting is surprisingly flexible, the variant selection works well for products with lots of choices, and the analytics break things down in a way thats easy to follow. I also appreciate having control over shipping settings in the same place. I would love a darker dashboard theme, and maybe more export options for the reporting section. Overall, very happy with it.
What stood out to me was how much control it gives over offer displays. I also like being able to adjust shipping rules without jumping through extra steps. Been a solid addition so far.
After trying a few options I ended up sticking with this one. The customer targeting is surprisingly flexible, the variant selection works well for products with lots of choices, and the analytics break things down in a way thats easy to follow. I also appreciate having control over shipping settings in the same place. I would love a darker dashboard theme, and maybe more export options for the reporting section. Overall, very happy with it.
What stood out to me was how much control it gives over offer displays. I also like being able to adjust shipping rules without jumping through extra steps. Been a solid addition so far.
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