Rating

4.6

feedback

61

Reviews

chart

#709

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    64%
  • Less than a day
    2%
  • Less than a month
    20%
  • Less than a year
    15%
  • More than a year
    0%

Reviews Summary

Smartli, the Shopify App, has received a mix of positive and negative reviews from users. On the positive side, many users appreciate the time-saving aspect of Smartli in generating professional, SEO-friendly product descriptions quickly. The AI writing capabilities have been praised for creating engaging content and improving product pages' overall quality. Users also mention that the app is easy to use, runs fast, and is helpful for managing a growing catalog. However, some negative reviews highlight issues with billing practices, lack of responsiveness from customer support, and difficulties in obtaining refunds. Users have expressed frustration with unexpected charges and unmet promises, leading to concerns about the app's reliability and customer service.

Highlights

Time-saving and efficiency in generating professional product descriptions
Positive feedback on AI writing capabilities and content quality
Ease of use and helpful for managing a growing catalog
Issues with billing practices, lack of responsiveness from customer support, and difficulties in obtaining refunds
Concerns about reliability and customer service

Rating Breakdown

  • 5
    85% (52 ratings)
  • 4
    5% (3 ratings)
  • 3
    2% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    8% (5 ratings)

Reviews with Text

  • 82% (50)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 25, 2025

I have been really struggling with my content creation pipeline before coming across Smartli. … The drafts look amazing, perfect human content.

Using app

Less than a minute

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 17, 2025

Smartli has been a lifesaver for writing product descriptions. I input my keywords and tone, and it churns out SEO-optimized, on-brand copy in seconds. My product pages look more professional, and I spend way less time writing.

Store

Cliqura

Using app

About 3 hours

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for sharing your experience! 💜 We’re really happy to hear that Smartli has been such a big help in creating SEO-optimized, on-brand product descriptions. It’s great to know it’s saving you time and helping your product pages look more polished and professional. If you ever need help or have suggestions, we’re always here for you! 🚀

5 / 5 Share

Nov. 4, 2025

Smartli writes clean, SEO-friendly product descriptions in seconds. I just tweak a few lines and publish. It’s a huge help for stores with many products

Store

Luniva Wellness

Using app

1 minute

Developer Reply

Thank you so much for your feedback! 💜 We’re thrilled to hear that Smartli is helping you create clean, SEO-friendly descriptions so quickly. It’s great to know it’s saving you time and making managing multiple products easier. We really appreciate your support!

1 / 5 Share

Nov. 14, 2025

when you cancel the product the same day you install it, they try to force through a payment of 152.00 USD do not even install them , they are scammers. I have not received ANY EMAILS from your company and you just tried to bill me again. What is your contact email? I have contacted both of these emails an NOTHING has been done , no response. Quit billing me or my next step will be to start legal action. both of your emails I have contact ENDLESS times are [email protected] and [email protected] . fix now or else

Using app

9 minutes

Total reviews

2

Average rating

3.0

Developer Reply

Hi Nola! We're truly sorry to hear about your experience. Our team reached out to you personally to resolve this. Hope you can get back to our email.

5 / 5 Share

Oct. 24, 2025

Smartli has been a huge time-saver for my store. Writing product descriptions used to take me hours, but now I can generate professional, SEO-friendly text in seconds. The AI writes surprisingly good content, and I just make a few edits to match my brand voice. If you run multiple products, this app is a must-have.

Store

Stardust Legacy

Using app

Less than a minute

Developer Reply

Thank you so much for your kind words! 💜 We’re thrilled to hear that Smartli has helped you save time and streamline your product descriptions. It’s great to know the AI content fits your brand voice with just a few tweaks — that’s exactly what we designed it for! We truly appreciate your recommendation and support.

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more